Sales Support Specialist

CIVITTA

. Support sales and expand the client base through active prospecting, cold calling, networking events, and strategic partnerships .

Posted 11/6/2026full-timeBosnia & HerzegovinaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales prospecting, lead generation, and client engagement, utilizing CRM platforms and data management tools to drive commercial strategies and improve operational processes.

Highest-signal resume keywords

Sales ProspectingLead Generation ToolsCRM ManagementData ManagementFluency in English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales PitchingMarket SegmentationEmail CampaignsData FilteringSales Reporting

Soft Skills

Persuasive CommunicationNetworkingStrategic Thinking

Tools & Technologies

Apollo.ioLinkedIn Sales NavigatorHubSpotMicrosoft ExcelGoogle SheetsTrelloJiraChatGPT

Certifications & Qualifications

BSc DegreeMSc Degree

Industry Keywords

Client EngagementCommercial StrategiesOutbound Email CampaignsLead TrackingSales Pipeline

Tech Stack

Tools & technologies

Apollo

About the role

Key responsibilities & impact

Support sales and expand the client base through active prospecting, cold calling, networking events, and strategic partnerships
Lead client engagements by conducting persuasive sales pitches and presentations to diverse audiences, including private companies and public institutions
Maintain the CRM pipeline to ensure accurate database updates, seamless lead tracking, and transparent reporting
Shape commercial strategies by identifying new market segments and contributing to overall sales and pricing plans
Support marketing activities while identifying opportunities to streamline and improve processes
Work within Civitta’s Headquarters team, supporting daily operations across countries within internal functions

Requirements

What you’ll need

BSc or MSc degree
2+ years of relevant professional experience
Experience with prospecting and lead generation tools such as Apollo.io, LinkedIn Sales Navigator, or similar platforms
Good working knowledge of Microsoft Excel and Google Sheets, including data management, filtering, segmentation, and contact list preparation
Familiarity with CRM platforms, preferably HubSpot, including contact management, lists, and sales pipeline basics
Fluency in English (C1), both written and spoken
Experience with outbound email campaigns, email templates, and sales sequences would be a strong advantage
Familiarity with LinkedIn prospecting, outreach tools, or multichannel lead generation would be an advantage
Familiarity with task management tools such as Trello, Jira, or similar platforms would be an advantage
Basic understanding of CRM workflows, automation, and email campaign performance metrics would be an advantage
Experience working with AI tools such as ChatGPT, Claude, and others would be an advantage

Benefits

Comp & perks

Performance and salary reviews once a year
Flexible working hours
Option to work from home when needed
City-centre office as a convenient, collaborative workspace
Team bonding activities, including Christmas parties and summer events
Spontaneous celebrations, monthly breakfasts, and team lunches
Welcome boxes
Birthday surprises
Holiday gifts