Head of Revenue Operations

CKEditor

. Design the revenue engine architecture and end-to-end customer journey across self-service and sales-assisted motions .

Posted 10/12/2026full-timeRemote • Massachusetts • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in revenue operations, including designing revenue engine architecture, optimizing customer journeys, and implementing effective forecasting and incentive plans. Proven ability to lead cross-functional teams and build strong field enablement functions in a B2B SaaS environment.

Highest-signal resume keywords

Revenue Operations LeadershipSalesforce FluencyForecasting ExpertiseAI Operational DeploymentB2B SaaS Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue Engine ArchitectureForecast ProcessesQuota SettingDeal Desk FunctionPricing StrategySales MethodologyData ModelsBI ToolsMarketing AutomationQuote-To-Cash

Soft Skills

Cross-Functional CollaborationTeam BuildingAnalytical ThinkingEffective CommunicationProblem Solving

Tools & Technologies

SalesforceAI ApplicationsData Engineering ToolsRevenue Automation ToolsBilling Systems

Industry Keywords

B2B SaaSGo-To-Market StrategyCustomer SuccessSales-Assisted MotionsSelf-Service Motions

About the role

Key responsibilities & impact

Design the revenue engine architecture and end-to-end customer journey across self-service and sales-assisted motions
Define segmentation, coverage, routing, lifecycle stages and cross-functional handoffs
Lead sales, customer success and partner operations across all Tiugo brands
Design territory coverage, quota setting, capacity and productivity models, and forecast processes
Design incentive plans while partnering with Finance on administration and payouts
Build and define the deal desk function for enterprise and AI deals
Support deal structure, pricing, quoting, and legal, finance and security reviews
Build field enablement covering onboarding, ramp, sales methodology, and product and AI fluency
Hire the field enablement leader
Own go-to-market engineering, revenue-organization automation and internal AI applications
Analyze revenue performance, diagnose changes, and provide actionable recommendations
Partner with Sales & CS, Data & Analytics, AI, Marketing, Finance, Product and Engineering teams
Establish coverage, segmentation and routing across brands
Improve forecast accuracy and deal desk effectiveness
Automate revenue work and reduce manual effort for sellers

Requirements

What you’ll need

10+ years in revenue or go-to-market operations
5+ years leading the function at a B2B SaaS company between roughly $30M and $150M ARR
Experience operating a business with both product-led and sales-assisted motions
Deep Salesforce fluency
Command of forecasting, quote-to-cash, marketing automation, BI and billing
Technical proficiency with data and data models
Ability to work effectively with data engineering teams
Experience deploying AI operationally inside a go-to-market organization
Experience building functions and hiring strong teams
Comfortable working in a globally distributed, multi-brand business
No educational credential explicitly required

Benefits

Comp & perks

Extra paid leave and dedicated funds to pursue personal development (up to 5 days and $1500 a year based on tenure)
Competitive medical, retirement and PTO benefits
Fully remote work environment
Access to a mental health and wellbeing platform with 24/7 dedicated psychological support
Targeted programs to promote wellness