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Business Relationship Manager – Outsourcing
CLA (CliftonLarsonAllen). Build and maintain trusted, consultative relationships with Outsourcing leadership and key business stakeholders .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technology strategy and enablement within Outsourcing and professional services, with a strong focus on building relationships, evaluating emerging technologies, and translating business needs into actionable technology initiatives.
Highest-signal resume keywords
Technology StrategyVendor ManagementBusiness Process ImprovementConsultative Relationship BuildingDigital Transformation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technology EnablementBusiness Applications ImplementationAutomation IdentificationEmerging Technology EvaluationAccounting Process TechnologyFinance Process TechnologyDigital Solutions SupportTechnology Investment EvaluationProcess StandardizationIntegration Opportunities
Soft Skills
Analytical Problem-SolvingEffective CommunicationCollaboration Across TeamsConsultative Partnership
Tools & Technologies
Digital PlatformsTechnology VendorsBusiness ApplicationsTechnology Solutions
Industry Keywords
OutsourcingProfessional ServicesAccountingFinanceCAASFinance Transformation
About the role
Key responsibilities & impact- Build and maintain trusted, consultative relationships with Outsourcing leadership and key business stakeholders
- Develop a strong understanding of Outsourcing services, business processes, technology needs, pain points, and strategic priorities
- Serve as a strategic technology advisor to the Outsourcing practice
- Translate business needs into actionable technology initiatives aligned with CLA's broader technology strategy
- Identify opportunities for technology to improve efficiency, scalability, service delivery, and client experience
- Evaluate emerging technologies and their potential application within Outsourcing services
- Identify opportunities for automation, process improvement, digital enablement, and technology-driven transformation
- Partner with business leaders to evaluate technology investments and recommend platforms, capabilities, tools, and solutions
- Represent the Outsourcing business perspective throughout the technology initiative lifecycle
- Collaborate across Solutions, IT portfolio, infrastructure, security, enterprise architecture, and other technology teams
- Help drive alignment and adoption as new technology capabilities are introduced
- Manage relationships with technology vendors supporting Outsourcing operations and service delivery
- Evaluate vendor capabilities, performance, strategic fit, service levels, and business alignment
- Participate in vendor evaluations, selections, contract renewals, and negotiations
- Maintain awareness of emerging technologies and identify solutions and partnerships that could expand CLA's Outsourcing capabilities
- Provide leadership with recommendations regarding external solutions and potential partnerships
Requirements
What you’ll need- Seven (7) years of relevant experience required
- Strong understanding of technology strategy and technology enablement within an Outsourcing, accounting, finance, or professional services environment
- Ability to build trusted relationships with senior business stakeholders and operate as a consultative technology partner
- Understanding of accounting and finance business processes and the technology used to support those processes
- Ability to evaluate emerging technologies and translate them into practical business opportunities
- Experience assessing business processes and identifying opportunities for automation, standardization, integration, and technology-enabled improvement
- Experience implementing or supporting business applications, platforms, and digital solutions
- Strong analytical and problem-solving capabilities
- Ability to translate business requirements into technology needs and communicate technical concepts effectively to non-technical stakeholders
- Experience collaborating across business, technology, security, architecture, and operational teams
- Strong vendor management and external partnership skills
- Experience working at the intersection of technology and accounting, finance, outsourcing, or professional services
- Experience with technology supporting accounting and finance business processes
- Experience supporting Outsourcing, CAAS, client accounting, finance transformation, or similar professional services functions strongly preferred
- Experience partnering directly with business leadership to define technology needs, priorities, and investment opportunities
- Experience with technology vendors, business applications, digital platforms, and/or technology transformation initiatives preferred
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Comprehensive benefit options supporting physical, financial, social, and emotional well-being