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CLA (CliftonLarsonAllen)

Engagement Consultant

CLA (CliftonLarsonAllen)

. Lead dealership customers through Simulation Training, Go-Live, and Follow-Up phases to ensure successful system adoption .

Posted 11/4/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Dealer Management Systems (DMS) and automotive dealership processes, with a strong focus on system implementation, user acceptance testing, and change management. Proven ability to lead training initiatives and manage client relationships to ensure successful system adoption.

Highest-signal resume keywords
Dealer Management Systems (DMS)User Acceptance Testing (UAT)Change ManagementTraining DeliveryMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
System ImplementationTesting ConceptsProcess AnalysisConfiguration EnhancementsQuality Assurance
Soft Skills
Client CommunicationCollaborationProblem SolvingProject Management
Tools & Technologies
SlackMicrosoft TeamsTicketing Systems
Industry Keywords
Automotive Dealership ProcessesSales WorkflowsService WorkflowsParts WorkflowsAccounting Workflows

Tech Stack

Tools & technologies
Go

About the role

Key responsibilities & impact
  • Lead dealership customers through Simulation Training, Go-Live, and Follow-Up phases to ensure successful system adoption
  • Serve as the primary client point of contact during deployment and provide post-go-live support
  • Deliver product training to dealership staff across Sales, Service, Parts, and Accounting
  • Schedule and lead status meetings, manage implementation communications, and support training schedules
  • Execute test plans, facilitate User Acceptance Testing (UAT), and support quality assurance efforts
  • Translate business requirements into Dealer Management System (DMS) configurations and enhancements
  • Analyze dealership processes, recommend improvements, and apply industry best practices
  • Support change management initiatives to drive adoption and minimize operational disruption
  • Partner with project managers to identify risks, resolve issues, and implement mitigation strategies
  • Submit and manage support tickets, escalate issues as needed, and collaborate using Slack and Microsoft Teams
  • Contribute to internal implementation methodologies, training materials, and delivery toolkits

Requirements

What you’ll need
  • 6 years of relevant experience required
  • Bachelor's degree is required; combination of relevant experience, education, and training may be accepted in lieu of degree
  • Working knowledge of Dealer Management Systems (DMS) used within automotive dealerships
  • Knowledge of automotive dealership processes and system workflows across Sales, Service, Parts, Accounting, and F&I
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams)
  • Knowledge of collaboration and support tools, including Slack and ticketing systems
  • Knowledge of system implementation, testing, and deployment concepts, including user acceptance testing
  • Knowledge of change management and end-user training concepts within technology implementations
  • Significant travel required: more than 50%
  • No certifications or licenses required

Benefits

Comp & perks
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Comprehensive benefit options supporting physical, financial, social, and emotional well-being