Senior Marketing Technology Administrator

CLA (CliftonLarsonAllen)

. Serve as a subject matter expert for Microsoft Dynamics 365 Sales, Customer Insights – Journeys, Dataverse, and related marketing technologies .

Posted 10/19/2026full-timeRemote • United StatesSenior💰 $81,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Microsoft Dynamics 365 Sales, Customer Insights, and Dataverse, with a strong focus on application lifecycle management, integration, and data quality. Proficient in automation, process improvement, and providing advanced user support to enhance system adoption.

Highest-signal resume keywords

Microsoft Dynamics 365 Sales ExpertiseDataverse Configuration and SupportPower Automate ProficiencyAgile or Scrum Methodologies ExperienceAPI Integration Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fit-Gap AnalysisJavaScript TroubleshootingFetchXMLPower FxJSONBasic SQLApplication Release DocumentationData Quality ManagementAutomation ImplementationIntegration Monitoring

Soft Skills

Analytical SkillsTroubleshooting SkillsWritten CommunicationVerbal Communication

Tools & Technologies

ServiceNowAzure DevOpsGitHubXrmToolBoxPower Platform Administration ToolsLinkedIn Sales Navigator

Industry Keywords

Customer Relationship ManagementData Privacy RequirementsRole-Based SecurityApplication Lifecycle ManagementMiddleware

Tech Stack

Tools & technologies

AzureJavaScriptServiceNowSQL

About the role

Key responsibilities & impact

Serve as a subject matter expert for Microsoft Dynamics 365 Sales, Customer Insights – Journeys, Dataverse, and related marketing technologies
Manage incidents, service requests, defects, and enhancement tickets from intake through resolution
Perform fit-gap analysis and recommend out-of-the-box, low-code, integration, or pro-code approaches
Configure and support Dataverse and model-driven applications
Maintain role-based security configurations, auditing, and data privacy requirements
Support application lifecycle management across development, test, UAT, and production environments
Develop test scenarios and participate in system, integration, regression, user acceptance, production validation, and post-deployment support
Monitor platform health, automation and integration failures, API usage, storage capacity, performance, and Microsoft service updates
Assess Microsoft release-wave changes and support impact analysis, testing, communication, and adoption planning
Support integrations with enterprise applications using Dataverse APIs, connectors, Azure services, and middleware
Maintain data quality through validation, migration support, duplicate management, cleansing, retention, auditing, and integration monitoring
Identify automation and process-improvement opportunities and implement approved enhancements
Partner with security, privacy, compliance, architecture, development, and business teams
Maintain functional specifications, technical documentation, test evidence, and deployment plans
Provide advanced user support, deliver training, share knowledge, and promote system adoption
Evaluate Copilot and AI capabilities for secure and responsible business use

Requirements

What you’ll need

4 years of relevant experience required
Experience with Dynamics CRM or Marketing systems is preferred
Bachelor's degree or a combination of relevant experience and training may be considered in lieu of a degree
Advanced experience supporting Microsoft Dynamics 365 Sales, Customer Insights – Journeys, Microsoft Dataverse, and model-driven applications
Hands-on knowledge of Dataverse tables, relationships, forms, views, dashboards, business rules, business process flows, duplicate detection, auditing, and role-based security
Strong working knowledge of Power Automate
Working knowledge of Power Apps, Power BI, Microsoft 365 integrations, Copilot Studio, and responsible use of Copilot capabilities
Experience with application release documentation and deployment strategies
Understanding of Dataverse integration patterns, REST APIs, webhooks, custom connectors, Azure Functions, Logic Apps, middleware, and service accounts
Ability to read and troubleshoot JavaScript, FetchXML, Power Fx, JSON, and basic SQL
Knowledge of platform limits, licensing considerations, capacity management, environment strategy, data-loss-prevention policies, auditing, backup, and disaster-recovery concepts
Experience with Azure DevOps or GitHub for release tracking
Experience with ticket management tools such as ServiceNow
Experience creating functional specifications, solution documentation, process maps, acceptance criteria, test plans, traceability records, and deployment plans
Strong analytical, troubleshooting, written, and verbal communication skills
Experience working within Agile or Scrum delivery methods
Experience with XrmToolBox, Power Platform administration tools, Customer Insights, LinkedIn Sales Navigator, and similar CRM troubleshooting or productivity tools

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
401(k)
Wellness benefits supporting physical, financial, social, and emotional well-being
Growth opportunities
Flexible work environment
Collaborative work environment