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Claims Research Specialist
Claims Management Resources, Inc. (CMR). Process utility property and damage claims according to CMR's established guidelines and procedures .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical and processing skills in managing utility property and damage claims, ensuring accurate data entry and effective communication with clients and colleagues. Proficient in Microsoft Office Suite and capable of working independently in a remote environment.
Highest-signal resume keywords
Data Entry SkillsAnalytical SkillsCommunication SkillsAdjuster ExperienceClerical Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ReviewData EntryAnalytical SkillsMicrosoft Office SuiteClerical Skills
Soft Skills
Interpersonal SkillsTime ManagementOrganizational SkillsDetail-OrientedProfessional Communication
Tools & Technologies
CMR Customized Software
Certifications & Qualifications
Adjuster License
Industry Keywords
Utility ClaimsProperty ClaimsDamage Claims
About the role
Key responsibilities & impact- Process utility property and damage claims according to CMR's established guidelines and procedures
- Verify that data is accurate and complete
- Analyze and research information to determine the correct party being billed
- Record claim information through data entry into CMR's customized software applications
- Respond to client and potential responsible party requests for information via email and telephone
- Communicate with co-workers, management, and clients in a courteous and professional manner
Requirements
What you’ll need- Excellent attendance and punctuality
- Accurate data review and data entry skills
- Excellent written and verbal communication and interpersonal skills
- Analytical and processing skills
- Time management and ability to prioritize work
- Organized, thorough and detail-oriented
- Basic to Intermediate knowledge of Microsoft Office Suite
- Ability to work independently with minimal supervision
- Ability to establish an appropriate work environment within your own home, including a high-speed internet connection
- High School diploma or equivalent
- Adjuster experience and licensing strongly preferred
- 2 years of clerical experience preferred
- Pre-employment drug screening and criminal background checks are mandatory
Benefits
Comp & perks- Paid time off
- Paid holidays
- Paid company half days when monthly goals are reached
- Christmas bonus
- Tiered Support Bonus System: Level 1 = $90; Level 2 = $130; Level 3 = $175
- Medical, Dental and Vision insurance
- Matched 401k
- Company events
- Volunteer events
- Monthly reimbursement for home internet service
- Necessary computer equipment provided