Principal Enterprise Onboarding Manager

ClassDojo

. Own implementation, onboarding, and adoption across enterprise accounts .

Posted 11/11/2026full-timeRemote • United StatesLead💰 $101,250 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive project management expertise in K-12 SaaS environments, with a focus on enterprise-scale implementations and stakeholder engagement. Capable of leveraging data to inform strategies and improve onboarding processes while fostering relationships with district leaders.

Highest-signal resume keywords

Senior-Level Project Management ExperienceK-12 SaaS Environment ExpertiseStrong Written And Verbal Communication SkillsExperience With Cross-Functional ProjectsProject Management Certifications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementData IntegrationImplementation StrategyOnboarding Systems ImprovementUsage And Engagement Data Analysis

Soft Skills

High EmpathyEmotional IntelligenceStrong OrganizationRelationship BuildingExecutive Presence

Tools & Technologies

AsanaSmartsheetSalesforceGoogle SheetsNotion

Certifications & Qualifications

Six SigmaLeanPMPPPMCSPOCSMSAFe

Industry Keywords

EdtechK-12 SchoolsEnterprise AccountsDistrict OnboardingCustomer-Facing Experience

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Own implementation, onboarding, and adoption across enterprise accounts
Lead end-to-end district onboarding and project management across up to 20 enterprise districts
Ensure projects are delivered on time, accurately, and aligned with multi-stakeholder goals
Co-develop district rollout and year-round professional development plans
Manage district-specific and co-branded communication strategies
Report to internal stakeholders and share mitigation and acceleration steps
Drive school-level adoption by building relationships with school-level champions and gathering feedback
Design curated enablement experiences, custom professional-development pathways, and communications addressing adoption barriers
Test adoption strategies using usage and engagement data, then scale effective approaches
Facilitate kickoffs with District Partnerships Managers and Account Executives
Coordinate district IT teams with internal technical specialists on SSO, roster integrations, and data validation
Liaise between the enterprise segment and Engineering and Product teams
Translate enterprise needs into prioritized work
Improve onboarding systems, processes, and workflows
Guide partners in maximizing ClassDojo products and services
Report to the Principal District Partnerships Manager

Requirements

What you’ll need

Senior-level project management experience (5+ years) in a K-12 SaaS environment
Record of running enterprise-scale projects to deadline
Ability to independently manage multiple complex, high-stakes projects on tight deadlines with strong organization and accuracy
Strong written and verbal communication skills
Experience synthesizing implementation data into executive-ready summaries and recommendations
High empathy and emotional intelligence
Experience working on cross-functional projects with multiple internal stakeholders
Experience in edtech, working with K-12 schools and districts, and/or working on products for kids or educators
Ability to learn new technology and products quickly
Familiarity with Asana, Smartsheet, Salesforce, Google Sheets/Excel, Notion, and Claude
Ability to use data and timelines together to track progress and adjust implementation strategy
Experience building relationships with senior, multi-department stakeholders and executive leaders
Executive presence to lead conversations with district and company leadership
Comfort with SSO, rostering, and data integrations
Willingness to travel in person to district partners at least once per year
Experience in a customer-facing capacity with K-12 district leaders and/or directly in a district setting
Project management certifications such as Six Sigma/Lean, PMP, PPM, CSPO, CSM, or SAFe (bonus)
Experience in high-growth organizations (bonus)

Benefits

Comp & perks

Incentive pay component / target sales incentive included in OTE
Remote work
Distributed-company hiring regardless of location, with significant hours overlap with one of the Americas time zones
Equal employment opportunity
Disability and special-needs accommodations