Senior Application Analyst

Classic Fire + Life Safety

. Serve as system administrator and functional owner for the application portfolio .

Posted 9/22/2026full-timeToronto • CanadaSenior💰 CA$90,000 - CA$120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in application administration, integration management, and data governance, with a strong focus on the Microsoft Power Platform. Capable of leading process improvement initiatives and providing technical guidance to teams while ensuring compliance with IT policies and industry standards.

Highest-signal resume keywords

Application AdministrationIntegration ManagementMicrosoft Power PlatformData GovernanceEnd-User Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application ConfigurationAPI TroubleshootingData SynchronizationSQL ReportingWorkflow AnalysisProcess ImprovementProject ManagementChange ManagementUser Permissions ManagementCross-Platform Reporting

Soft Skills

Analytical SkillsProblem-Solving SkillsWritten CommunicationVerbal CommunicationMentoring

Tools & Technologies

Power AppsPower AutomatePower BIProcoreAcumatica

Certifications & Qualifications

Acumatica CertificationProcore CertificationMicrosoft PL-900Microsoft PL-200

Industry Keywords

Construction IndustryField-Service WorkflowsJob CostingProject ManagementService DispatchFinancial ManagementSpecialty ContractingHVACMechanicalFire Protection

Tech Stack

Tools & technologies

ERPSQL

About the role

Key responsibilities & impact

Serve as system administrator and functional owner for the application portfolio
Maintain configurations, user permissions, integrations, and workflows
Monitor application health, availability, and performance
Manage upgrades, patches, and version releases with vendors and IT leadership
Maintain data integrity and support audit readiness and cross-platform reporting
Partner with stakeholders to analyze workflows and translate business requirements into configurations or enhancement requests
Recommend and implement configuration changes, custom workflows, and integration solutions
Document business processes, system configurations, data flows, and integration maps
Lead or participate in process improvement initiatives focused on automation and eliminating manual work
Design, configure, and monitor integrations between portfolio applications
Troubleshoot integration failures, data synchronization errors, and API issues
Develop and maintain Power Apps, Power Automate, and Power BI solutions
Establish and enforce data governance standards
Provide Tier 2/3 application support
Develop and deliver end-user training, onboarding materials, and quick-reference guides
Advise department managers on application best practices
Maintain ticketing and support logs and address recurring issues
Manage vendor relationships, renewals, escalations, roadmaps, and contract compliance
Evaluate application add-ons, integrations, and modules
Administer user license inventories and optimize costs
Lead or co-lead application implementation projects from requirements gathering through post-implementation review
Develop project plans and coordinate cross-functional teams and vendors
Maintain compliance with IT policies, change management protocols, and data security requirements
Mentor and provide technical guidance to junior and intermediate IT staff and business power users

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field; or equivalent combination of education and experience
5+ years of experience in an application analyst, systems analyst, or ERP administrator role
Direct hands-on experience in at least three portfolio applications
Experience managing integrations between multiple enterprise applications
Experience troubleshooting API and data sync issues
Proficiency with Microsoft Power Platform, including Power Apps, Power Automate, and Power BI
Strong working knowledge of construction or field-service industry workflows, including job costing, project management, service dispatch, and financial management
Experience leading end-user training and developing instructional materials for non-technical audiences
Excellent analytical and problem-solving skills
Strong written and verbal communication skills
Preferred: experience in specialty contracting, construction, HVAC, mechanical, or fire protection industries
Acumatica Certification is highly desired
Procore Certification or demonstrated experience configuring Procore modules
Familiarity with SQL for ad hoc reporting and data validation
Experience with Agile, PMBOK, and change management practices
Microsoft PL-900 or PL-200 certification

Benefits

Comp & perks

Comprehensive Group benefits
Car Allowance
Educational assistance program
Employee referral bonus program
Social events
Opportunities for career advancement
Great working environment