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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing strategic accounts, driving revenue growth, and building strong relationships with executive-level stakeholders. Proficient in developing account strategies, forecasting, and influencing product roadmaps to align with customer needs.
Highest-signal resume keywords
Account ManagementRevenue GrowthExecutive Relationship BuildingGTM Strategy FamiliaritySystems-Thinking Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
B2B SaaS ExperienceKPI TrackingForecastingProduct FluencyExpansion Pipeline Development
Soft Skills
Strong Communication SkillsRelationship Building
Industry Keywords
Strategic AccountsCustomer RetentionOrganizational NavigationContinuous ImprovementExecutive-Level Influence
About the role
Key responsibilities & impact- Own a portfolio of Clay's largest and most strategic accounts
- Build deep relationships and firsthand knowledge of the customer base
- Drive expansion pipeline through multithreading, new use case discovery, and deepening existing use cases
- Build multi-year account strategies, navigate complex organizational structures, and drive expansion
- Develop product fluency and connect customers' GTM ideas to platform capabilities
- Surface product pain-point patterns to the appropriate teams
- Partner with Sales, Product, Engineering, and Marketing to represent strategic customers and influence roadmap and GTM strategy
- Own forecasting, KPI tracking, and executive reporting on expansion, retention, and account health
- Contribute to and evolve playbooks and the operating model for engaging, retaining, and growing strategic accounts
Requirements
What you’ll need- 6+ years in customer-facing roles at a B2B SaaS company, including meaningful experience managing large or executive-level accounts
- Track record of driving revenue growth, expansion, and retention within an enterprise or strategic account segment
- Experience navigating and influencing at the executive/C-level, with customers and internally
- Strong relationship-building and communication skills
- Systems-thinking mindset, including identifying bottlenecks, building scalable processes, and driving continuous improvement
- Technical aptitude and curiosity; ability to understand product capabilities and connect them to business outcomes
- Familiarity with the GTM space is a strong plus
Benefits
Comp & perks- Equity
- World-class coaching in creativity, management, and more
- Hybrid work arrangement
- Equal employment opportunity practices