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Account Manager
CLEAResult. Act as a representative to the customer organization .
Posted 11/10/2026full-timeRemote • Michigan • United StatesJuniorMid-Level💰 $59,500 - $89,200 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer relationship management, technical product sales, and account management while ensuring compliance with relevant regulations. Capable of analyzing technical specifications and providing training and support to customers and contractors.
Highest-signal resume keywords
Customer Relationship ManagementTechnical Product SalesAccount ManagementTechnical TrainingRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ForecastingTroubleshootingTechnical Specifications AnalysisProposal DesignProduct Installation Verification
Soft Skills
CommunicationProblem-SolvingRelationship BuildingConflict Resolution
Certifications & Qualifications
Relevant Industry Certifications
Industry Keywords
Customer InteractionsProgram ParticipationFederal RegulationsState RegulationsLocal Regulations
About the role
Key responsibilities & impact- Act as a representative to the customer organization
- Establish and build relationships in local, regional, and national markets
- Manage and promptly resolve customer concerns
- Record and track customer interactions according to corporate procedures
- Verify product installations and accuracy and completeness of paperwork
- Sell technical products/services and train on technical specifications and program requirements
- Communicate program changes
- Develop strategies to drive increased savings acquisition
- Research and analyze current and future technical specifications and requirements with engineering and program teams
- Prepare sales forecasts
- Troubleshoot technical issues and recommend solutions
- Maintain current accounts and develop new accounts for medium-size kWh goals across one or more programs
- Manage larger, moderate-risk, and complex accounts
- Act as local, on-site program and company representative for contractors
- Encourage program participation and overcome barriers
- Design and deliver proposals
- Document customer and contractor interactions and provide status updates to program staff
- Provide technical advice, guidance, and training on installation, adaptation, configuration, or enhancement
- Travel throughout a defined territory in a company-provided vehicle
Requirements
What you’ll need- Must be located in the Kent, Battle Creek, Kalamazoo areas
- 2-3 years relevant industry experience
- Bachelor’s degree preferred
- Relevant industry certifications could replace work experience
- Meet all applicable DOT qualification requirements, if applicable
- Comply with all applicable federal, state, and local transportation regulations, if applicable
- Must be authorized to work in the country where the position is located without employer sponsorship or support
- Successful hires must pass pre-employment checks
Benefits
Comp & perks- Medical, Dental, and Vision Insurance
- Company-paid health care concierge service
- 401(k) with company match
- Paid vacation, sick, personal and parental leave time
- Paid Volunteer Time
- Employee Recognition Program – convert your recognition points into gift cards
- Employee Assistance Program
- Access to on-demand training courses