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Account Manager
CLEAResult. Recruit new Participating Contractors through community business leader events and meetings .
Posted 10/13/2026full-timeRemote • New York • United StatesMid-LevelSenior💰 $69,700 - $89,200 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in contractor recruitment, onboarding, and training, with a strong focus on performance management and effective communication. Proficient in organizing events and managing contractor relationships to enhance program performance.
Highest-signal resume keywords
Contractor RecruitmentPerformance ManagementTraining CoordinationCommunication SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Weatherization KnowledgeHVAC KnowledgeBuilding Construction KnowledgeRecord-KeepingData TrackingMobile Application ProficiencyMicrosoft Office SuiteTime Management
Soft Skills
Positive Interpersonal RelationshipsListening SkillsVerbal CommunicationWritten CommunicationRespectful Communication Under Pressure
Tools & Technologies
Microsoft OutlookMicrosoft ExcelMicrosoft OneDrive
Certifications & Qualifications
BPI CertificationOSHA CertificationEPA Lead Certification
Industry Keywords
Contractor ManagementProgram GoalsInspection ResponseDisciplinary ActionCommunity Engagement
About the role
Key responsibilities & impact- Recruit new Participating Contractors through community business leader events and meetings
- Onboard new Participating Contractors by collecting documentation and providing training
- Conduct regular and supplementary Participating Contractor trainings
- Coordinate translation services for installer and non-native-English-speaking contractor staff training
- Manage quarterly contractor allocations and performance
- Lead meetings to review project pipelines and monitor progress toward program goals
- Conduct at least quarterly on-site visits at larger contractor locations
- Provide performance feedback and encourage improvement
- Address contractor underperformance and manage disciplinary action when necessary
- Draft contractor correspondence about deadlines, announcements, and program changes
- Respond to failed inspections and payment inquiries
- Address contractor complaints and manage escalations
- Organize semi-annual in-person contractor events and bi-monthly webinars
- Gather and share contractor feedback and lessons learned
- Develop and maintain contractor ratings
- Maintain the contractor list for the Company’s “Find a Contractor” web functionality
- Manage annual and bi-annual recertifications
- Serve as a local contractor-facing program and company representative
- Track data to identify effective marketing and program tactics and maximize program performance
Requirements
What you’ll need- Valid driver’s license with reliable transportation and no history of major driving infractions
- 5-8 years of relevant experience
- Knowledge of Weatherization, HVAC, or Building Construction preferred
- BPI, OSHA, and EPA Lead certifications preferred but not required; ability to obtain/pass skills test once hired
- Ability to explain programmatic information clearly
- Strong listening, verbal, and written communication skills
- Positive and respectful communication under pressure
- Ability to develop and maintain positive interpersonal relationships
- Excellent organization, record-keeping, and time management skills
- Experience with Microsoft Office preferred or ability to learn Outlook, Excel, and OneDrive
- Proficiency with mobile applications
- Ability to pass Level 1 and Level 2 background checks and drug screening
- Meet applicable DOT qualification requirements and comply with federal, state, and local transportation regulations
- Must be authorized to work in the United States without employer sponsorship or support
Benefits
Comp & perks- Medical, Dental, and Vision Insurance
- Company-paid health care concierge service
- 401(k) with company match
- Paid vacation, sick, personal, and parental leave time
- Paid Volunteer Time
- Employee Recognition Program with gift card conversion
- Employee Assistance Program
- Access to on-demand training courses