Account Manager – Demand Response

CLEAResult

. Represent the customer’s organization and establish relationships in local, regional, and national markets .

Posted 10/16/2026full-timeIllinois • United StatesMid-LevelSenior💰 $62,700 - $94,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer relationships and resolving technical issues while ensuring compliance with industry regulations. Proficient in sales forecasting, training, and providing technical guidance to enhance customer satisfaction and account growth.

Highest-signal resume keywords

Customer Relationship ManagementTechnical Product SalesAccount ManagementTraining and DevelopmentRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingTechnical TroubleshootingProposal DesignProduct Installation VerificationProgram Requirement Analysis

Soft Skills

CommunicationProblem-SolvingCustomer ServiceRelationship BuildingConflict Resolution

Certifications & Qualifications

Relevant Industry CertificationsDOT Qualification Requirements

Industry Keywords

Federal RegulationsState RegulationsLocal RegulationsTechnical SpecificationsCustomer Interactions

About the role

Key responsibilities & impact

Represent the customer’s organization and establish relationships in local, regional, and national markets
Manage and promptly resolve customer concerns
Record and track customer interactions according to corporate procedures
Verify product installations and ensure paperwork is accurate and complete
Sell technical products and services
Train customers and contractors on technical specifications and program requirements
Communicate program changes
Develop strategies to increase savings acquisition
Research and analyze current and future technical specifications and requirements with engineering and program teams
Prepare sales forecasts
Troubleshoot technical issues and recommend solutions
Maintain current accounts and develop new accounts for medium-size kWh goals
Manage larger, moderate-risk, and complex accounts
Act as local, on-site program and company representative to customers and contractors
Design and deliver proposals
Document customer and contractor interactions and provide status updates to program staff
Provide technical advice, guidance, and training on installation, adaptation, configuration, or enhancement
Travel throughout a defined territory with larger geographic impact or mixed client impact

Requirements

What you’ll need

5-8 years relevant industry experience
Bachelor’s degree preferred
Relevant industry certifications could replace work experience
Meet all applicable DOT qualification requirements, if applicable
Comply with applicable federal, state, and local transportation regulations, if applicable
Must be authorized to work in the country where the position is located without employer sponsorship or immigration support
Successful hires must pass pre-employment checks

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
Company-paid health care concierge service
401(k) with company match
Paid vacation, sick, personal and parental leave time
Paid Volunteer Time
Employee Recognition Program with gift card redemption
Employee Assistance Program
Access to on-demand training courses