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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing internal communications strategies, with a strong focus on bilingual communication in English and French. Proficient in analyzing communications metrics and leveraging AI tools to enhance engagement and effectiveness.
Highest-signal resume keywords
Bilingual In English And FrenchInternal Communications Strategy DevelopmentProficiency In Microsoft 365Experience With Viva EngageStrong Written And Verbal Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Crisis Communications PlanningCommunications Metrics AnalysisAP Style WritingContent DraftingStrategic Thinking
Soft Skills
Proactive ApproachStrong Follow-ThroughAbility To Meet Deadlines
Tools & Technologies
PowerPointContactMonkeySharePointAsanaAI Tools
Industry Keywords
Corporate CommunicationsPublic RelationsEmployee Engagement ProgramsConfidential Information ManagementEmerging Communications Trends
About the role
Key responsibilities & impact- Develop and execute internal communications strategies
- Maintain and support crisis communications plans, processes, templates, and contact lists
- Lead the launch and ongoing management of Viva Engage
- Partner with HR, health and safety, and other teams on recurring employee communications and engagement programs
- Analyze communications metrics and employee feedback
- Provide occasional drafting support for external communications and social media content
- Serve as a French-language and cultural resource supporting Quebec communications and business growth initiatives
- Write, edit, and review communications according to AP Style, company brand standards, and editorial guidelines
- Identify emerging communications trends, technologies, best practices, and AI-enabled tools
Requirements
What you’ll need- Bilingual in English and French (required)
- Post secondary education in Corporate Communications, Public Relations, or related field
- Excellent written and verbal communication skills, with the ability to communicate effectively with senior leadership
- Strong proficiency with PowerPoint, Microsoft 365, and internal communications platforms
- Familiarity using AI tools in a communications setting
- A proactive, self-directed approach with strong follow-through and the ability to meet deadlines without reminders
- Strategic thinking with the ability to identify issues and bring forward solutions
- Experience with internal communications platforms such as ContactMonkey, SharePoint, Asana, and Viva Engage is an asset
- Experience managing external agencies or consultants is a plus, but not required
- Exceptional integrity and the ability to manage confidential information
- Must be authorized to work in Canada without employer sponsorship or support
- Successful hires must pass pre-employment checks
Benefits
Comp & perks- Medical, Dental, and Vision Insurance with company premium assistance
- Life, AD&D, and long-term disability coverage paid for by the company
- RRSP company match
- Paid vacation, sick and personal time
- Paid company holidays
- Paid Volunteer Time
- Employee Referral Bonus Program
- Employee Recognition Program – convert recognition points into gift cards
- Employee Assistance Program
- Access to training opportunities to advance further in your career