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CLEAResult

Operations Supervisor

CLEAResult

. Lead, supervise, coach, and develop operations team members .

Posted 11/5/2026full-timeRemote • Michigan • United StatesJuniorMid-Level💰 $55,700 - $83,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operations management, team leadership, and data-driven decision-making within residential energy efficiency programs. Proficient in compliance, financial processes, and effective communication with stakeholders.

Highest-signal resume keywords
Operations ManagementPeople ManagementData ManagementFinancial ProcessesResidential Energy Efficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data ManagementReporting SkillsBudget TrackingInvoice ValidationProgram ComplianceWorkflow SimplificationPerformance MonitoringStaffing ForecastingAudit-Ready DocumentationTurnaround Time Monitoring
Soft Skills
CoachingTeam DevelopmentCommunicationProblem SolvingConflict Resolution
Industry Keywords
Energy Efficiency ProgramsUtility ProgramsDOT QualificationFederal RegulationsState RegulationsLocal Regulations

About the role

Key responsibilities & impact
  • Lead, supervise, coach, and develop operations team members
  • Set schedules and coverage and balance workload during busy seasons
  • Oversee daily coordination and communication across program support, field support, and business development support
  • Resolve escalations and simplify workflows
  • Monitor turnaround times, quality, productivity, and customer experience
  • Report performance results to program leadership and use data to coach the team
  • Ensure compliance with program guidelines, client requirements, and company policy
  • Maintain accurate, audit-ready data and documentation
  • Help forecast staffing needs and track hours and program costs
  • Flag budget variances to leadership
  • Manage IQ Ops financial processes, including trade ally invoice validation, payment requests to AP, purchase order requisitions, and change orders
  • Ensure accurate and timely partner payments
  • Maintain accurate, timely, and reportable program data
  • Support Michigan residential energy efficiency programs and regularly communicate with clients, contractors, and field teams

Requirements

What you’ll need
  • Two to four years of relevant experience in program operations, field support, or a similar setting
  • Two or more years of people management experience
  • Strong data management and reporting skills
  • Experience with residential energy efficiency or utility programs (preferred)
  • If applicable, meet all DOT qualification requirements and comply with applicable federal, state, and local transportation regulations
  • Must be authorized to work in the country where the position is located without employer sponsorship or support
  • Successful hires must pass pre-employment checks

Benefits

Comp & perks
  • Medical, Dental, and Vision Insurance
  • Company-paid health care concierge service
  • 401(k) with company match
  • Paid vacation, sick, personal, and parental leave time
  • Paid Volunteer Time
  • Employee Recognition Program with gift card redemption
  • Employee Assistance Program
  • Access to on-demand training courses