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Operations Supervisor
CLEAResult. Lead, supervise, coach, and develop operations team members .
Posted 11/5/2026full-timeRemote • Michigan • United StatesJuniorMid-Level💰 $55,700 - $83,500 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operations management, team leadership, and data-driven decision-making within residential energy efficiency programs. Proficient in compliance, financial processes, and effective communication with stakeholders.
Highest-signal resume keywords
Operations ManagementPeople ManagementData ManagementFinancial ProcessesResidential Energy Efficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ManagementReporting SkillsBudget TrackingInvoice ValidationProgram ComplianceWorkflow SimplificationPerformance MonitoringStaffing ForecastingAudit-Ready DocumentationTurnaround Time Monitoring
Soft Skills
CoachingTeam DevelopmentCommunicationProblem SolvingConflict Resolution
Industry Keywords
Energy Efficiency ProgramsUtility ProgramsDOT QualificationFederal RegulationsState RegulationsLocal Regulations
About the role
Key responsibilities & impact- Lead, supervise, coach, and develop operations team members
- Set schedules and coverage and balance workload during busy seasons
- Oversee daily coordination and communication across program support, field support, and business development support
- Resolve escalations and simplify workflows
- Monitor turnaround times, quality, productivity, and customer experience
- Report performance results to program leadership and use data to coach the team
- Ensure compliance with program guidelines, client requirements, and company policy
- Maintain accurate, audit-ready data and documentation
- Help forecast staffing needs and track hours and program costs
- Flag budget variances to leadership
- Manage IQ Ops financial processes, including trade ally invoice validation, payment requests to AP, purchase order requisitions, and change orders
- Ensure accurate and timely partner payments
- Maintain accurate, timely, and reportable program data
- Support Michigan residential energy efficiency programs and regularly communicate with clients, contractors, and field teams
Requirements
What you’ll need- Two to four years of relevant experience in program operations, field support, or a similar setting
- Two or more years of people management experience
- Strong data management and reporting skills
- Experience with residential energy efficiency or utility programs (preferred)
- If applicable, meet all DOT qualification requirements and comply with applicable federal, state, and local transportation regulations
- Must be authorized to work in the country where the position is located without employer sponsorship or support
- Successful hires must pass pre-employment checks
Benefits
Comp & perks- Medical, Dental, and Vision Insurance
- Company-paid health care concierge service
- 401(k) with company match
- Paid vacation, sick, personal, and parental leave time
- Paid Volunteer Time
- Employee Recognition Program with gift card redemption
- Employee Assistance Program
- Access to on-demand training courses