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Senior Account Manager
CLEAResult. Recruit new Participating Contractors through community business leader events and meetings .
Posted 11/11/2026full-timeRemote • New York • United StatesSenior💰 $74,000 - $111,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in contractor recruitment, onboarding, and training, with a strong focus on performance management and communication. Proficient in organizing events and maintaining contractor relationships while ensuring compliance with industry standards.
Highest-signal resume keywords
Contractor RecruitmentOnboarding TrainingPerformance ManagementCommunication SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Weatherization KnowledgeHVAC KnowledgeBuilding Construction KnowledgeRecord-KeepingTime ManagementMobile Application ProficiencyBPI CertificationOSHA CertificationEPA Lead Certification
Soft Skills
Strong Listening SkillsVerbal Communication SkillsWritten Communication SkillsPositive Interpersonal RelationshipsOrganizational Skills
Tools & Technologies
Microsoft OutlookMicrosoft ExcelMicrosoft OneDrive
Certifications & Qualifications
BPI CertificationOSHA CertificationEPA Lead Certification
Industry Keywords
Contractor ManagementPerformance FeedbackProject Pipeline MonitoringContractor EventsDOT Qualification Requirements
About the role
Key responsibilities & impact- Recruit new Participating Contractors through community business leader events and meetings
- Onboard new Participating Contractors, collect documentation, and provide onboarding training
- Conduct regular and supplementary Participating Contractor training
- Coordinate translation services for training installers and non-native-English-speaking contractor staff
- Manage quarterly contractor allocations and performance
- Lead regular contractor meetings to review project pipelines and monitor progress toward program goals
- Conduct at least quarterly on-site visits at larger contractor locations
- Provide performance feedback and encourage contractor improvement
- Address contractor underperformance and manage disciplinary action when necessary
- Draft contractor correspondence regarding deadlines, announcements, and program changes
- Respond to failed inspections, payment inquiries, and other project-specific items
- Address contractor complaints and manage escalations
- Organize semi-annual in-person contractor events and bi-monthly webinars
- Gather and document contractor lessons learned and feedback for internal staff and companies
- Develop and maintain contractor ratings
- Maintain an accurate contractor list for the company’s “Find a Contractor” web functionality
- Manage annual and bi-annual recertifications
Requirements
What you’ll need- 5-8 years of relevant experience
- Bachelor’s degree preferred
- Knowledge of Weatherization, HVAC or Building Construction preferred
- BPI, OSHA & EPA Lead certifications preferred, yet not required; or ability to obtain/pass skills test once hired
- Ability to explain programmatic information in an easy-to-understand way
- Strong listening, verbal, and written communication skills
- Consistently friendly, positive, and respectful communications, even under pressure
- Ability to develop and maintain positive interpersonal relationships
- Excellent organization, record-keeping, and time management skills
- Experience with Microsoft Office preferred, or ability to learn Outlook, Excel, and OneDrive
- Proficiency with mobile applications
- Ability to pass level 1 and level 2 background checks and drug screening
- Valid driver’s license with reliable transportation and no history of major driving infractions
- If applicable, meet all DOT qualification requirements and comply with applicable federal, state, and local transportation regulations
- Must be authorized to work in the United States without employer sponsorship or support
Benefits
Comp & perks- Medical, Dental, and Vision Insurance
- Company-paid health care concierge service
- 401(k) with company match
- Paid vacation, sick, personal and parental leave time
- Paid Volunteer Time
- Employee Recognition Program – convert recognition points into gift cards
- Employee Assistance Program
- Access to on-demand training courses
- Training provided and certifications funded for the right candidate