Senior Account Manager – Demand Response

CLEAResult

. Act as a representative to the customer's organization .

Posted 10/16/2026full-timePennsylvania • United StatesSenior💰 $74,000 - $111,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer relationships and resolving technical issues while ensuring compliance with transportation regulations. Proven ability to develop strategies for savings acquisition and deliver technical training and proposals.

Highest-signal resume keywords

Customer Relationship ManagementTechnical Product SalesTraining on Technical SpecificationsCompliance with Transportation RegulationsSales Forecasting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical TroubleshootingProposal Design and DeliveryCustomer Interaction DocumentationProduct Installation VerificationProgram Requirement Analysis

Soft Skills

ResourcefulnessResilienceKindness

Certifications & Qualifications

Relevant Industry CertificationsDOT Qualification Requirements

Industry Keywords

Customer Concerns ResolutionSales Strategy DevelopmentGeographic Territory ManagementEngineering CollaborationFederal and State Regulations

About the role

Key responsibilities & impact

Act as a representative to the customer's organization
Establish and build relationships in local, regional, and national markets
Manage and promptly resolve customer concerns
Record and track customer interactions according to corporation procedures
Verify product installations and accuracy and completeness of paperwork
Sell technical products and services
Train on technical specifications and program requirements
Communicate program changes
Develop strategies to drive increased savings acquisition
Work with engineering and program teams to research and analyze technical specifications and requirements
Prepare sales forecasts
Troubleshoot technical issues and recommend solutions
Maintain current accounts and develop new accounts for multiple programs
Act as local, on-site program and company representative to customers and contractors
Design and deliver proposals
Document customer and contractor interactions and provide status updates to program staff
Provide technical advice, guidance, and training on installation, adaptation, configuration, or enhancement
Travel throughout a defined territory with a large geographic impact for high-tier clients

Requirements

What you’ll need

7+ years of relevant industry experience
Bachelor’s degree preferred
Relevant industry certifications could replace work experience
If applicable, meet all DOT qualification requirements
Comply with all applicable federal, state, and local transportation regulations
Must be authorized to work in the country where the position is located without employer sponsorship or support
Successful hires must pass pre-employment checks
Resourceful, resilient, and kind

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
Company-paid health care concierge service
401(k) with company match
Paid vacation, sick, personal and parental leave time
Paid Volunteer Time
Employee Recognition Program – convert recognition points into gift cards
Employee Assistance Program
Access to on-demand training courses to advance further in your career