Inside Sales Associate, Residential

Clearwave Fiber

. Follow an assumptive sales process to uncover customer needs, present solutions, and handle objections .

Posted 10/13/2026full-timeRemote • North Carolina • United StatesMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales capabilities by effectively engaging customers through various digital platforms, converting leads, and driving revenue growth. Possesses excellent communication skills and a self-motivated approach to work in a remote environment.

Highest-signal resume keywords

Sales ExperienceVerbal Communication SkillsWritten Communication SkillsTech-SavvyTelecom Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ProcessLead ConversionPerformance MetricsCustomer ExperienceOnboarding Experience

Soft Skills

Self-MotivatedCompetitive SpiritTeam-Oriented MindsetRapport BuildingPersuasiveness

Tools & Technologies

Digital PlatformsHeadsetComputerInternet Service

Industry Keywords

Call CenterTelecomCustomer ServiceSales GoalsContinuous Improvement

About the role

Key responsibilities & impact

Follow an assumptive sales process to uncover customer needs, present solutions, and handle objections
Engage customers by phone, email, chat, and other digital platforms
Convert inbound and outbound leads and close new customers
Drive revenue growth by meeting and exceeding sales goals and performance metrics
Build rapport and trust with prospective customers and deliver an excellent customer experience
Participate in training and product updates
Work with peers and leadership to support team initiatives
Make outbound calls when directed
Follow up on leads and sales to ensure installation
Provide feedback on sales performance trends and contribute to continuous improvement
Take ownership of the sales process from identifying needs through finalizing service agreements
Deliver a seamless onboarding experience

Requirements

What you’ll need

High School diploma or equivalent required
0–5 years of sales experience; call center, telecom, or customer service background is a plus
Strong verbal and written communication skills; clear, professional, and persuasive
Comfortable working in a high-paced environment with a headset and computer for extended periods
Self-motivated with the ability to work independently in a fully remote environment
Prior telecom experience
Tech-savvy with the ability to learn new systems quickly
Competitive spirit and team-oriented mindset
Access to a quiet, distraction-free work area ensuring privacy
Adequate workspace including a steady surface and comfortable chair
Proper lighting and working smoke/carbon monoxide detectors
Fast and reliable internet service
Sponsorship is not available
Successful background check, drug screening, and reference checks required

Benefits

Comp & perks

Competitive base salary plus earned commissions
Medical, dental, and vision plans from day one
Company-paid life insurance, with options for additional coverage
Company contributions to HSA/HRA accounts
FSA plan available
Up to 20 days of paid time off in the first year
401(k) with matching contributions, vested upon hire
Company-paid short-term and long-term disability plans
Employee Assistance Plan
Clearwave Connections recognition program
24/7 Health Advocate support at no cost
Voluntary accident, critical illness, hospital indemnity, and legal services plans
Supportive and collaborative work culture valuing diversity, inclusion, and teamwork
Fast and reliable internet service partially covered for employees within Clearwave Fiber's footprint