Billing Specialist

Clearway Pain Solutions

. Support complete and timely collection of revenue for assigned groups .

Posted 9/25/2026full-timeRemote • United StatesMid-LevelSenior💰 $20 - $24 per hourWebsite

About the role

Key responsibilities & impact

Support complete and timely collection of revenue for assigned groups
Accurately code and enter patient and charge information into the billing system
Follow up on outstanding claims and charges
Review and resolve payer denials, including appeals, coding corrections, and medical necessity rules
Analyze and resolve billing issues, keeping accounts receivable to no more than 10% over 60 days
Process daily correspondence and claim status; handle denials, appeals, and re-bills
Answer billing questions and inquiries from patients and internal staff
Update patient files with address and contact information changes
Review policy changes and inform the supervisor and charge entry specialist
Navigate insurance companies' proprietary websites to find policies and research payments
Keep the supervisor apprised of accounts receivable matters
Respond to billing company requests in a timely manner
Research denials and submit corrected claims and medical documentation
Review and manage claims in work-dashboard hold buckets for resolution
Create, maintain, and update reports as directed
Maintain confidentiality and comply with HIPAA rules and regulations
Participate in and complete required trainings and in-services
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma or equivalent with a minimum of three (3) years related experience; or an equivalent combination of education and/or experience
Must live in one of the states where the company currently operates: MD, DE, VA, NJ, PA, FL, AL, GA, SC, or TX
Knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook)
Excellent written and oral communication skills, including exceptional customer service
Ability to establish and maintain effective working relationships with doctors, clinical staff, co-workers, and the public
Ability to work individually and within a team
Ability to follow verbal and written instructions
Ability to work a flexible schedule
Patience and understanding during stressful conditions related to patient health and emergent situations
Ability to multitask and prioritize
Extreme attention to detail
Strong organization skills
Problem-solving and reasoning ability
Ability to meet predefined quality standards
Professional attitude and appearance
Working knowledge of CPT and ICD-10 coding rules
Solid foundation of insurance knowledge and third-party payer guidelines
Working knowledge of the healthcare field and medical specialty, as well as medical terminology
Strong desire to provide excellent customer service
Compliance with applicable organizational rules and regulations
High ethical and professional standards of conduct
Desire to continuously improve professional performance
Reliable transportation
Two (2) years' experience working with an Electronic Medical Record (EMR) preferred
Medical Billing Certification preferred

Benefits

Comp & perks

Up to 96 hours PTO in first year (pro-rated based on start date)
7 paid holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day
401(k) with employer match
Medical, dental, and vision insurance for single and family coverage
Short-Term Disability
Long-Term Disability
Basic Life/AD&D
Employee Assistance Program
Voluntary Life insurance
Accident insurance
Critical Illness insurance
Hospital Indemnity insurance
Eligible for overtime pay in accordance with applicable law