Manager, Global Employee Relations

Clio - Cloud-Based Legal Technology

. Own the end-to-end global employee relations caseload, including intake, triage, investigation, resolution, and documentation .

Posted 9/29/2026full-timeVancouver • CanadaMid-LevelSenior💰 CA$122,800 - CA$184,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing global employee relations, including conducting workplace investigations, authoring policies, and maintaining compliance with employment law across multiple regions. Proven ability to coach leaders and influence decision-making in sensitive situations while ensuring data integrity and effective reporting.

Highest-signal resume keywords

Employee Relations ManagementWorkplace InvestigationsEmployment Law KnowledgePolicy DevelopmentCoaching and Influencing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee RelationsWorkplace InvestigationsPolicy AuthoringData Integrity ManagementTrend Reporting

Soft Skills

Strong Communication SkillsExcellent JudgmentDiscretionComposureCoaching

Industry Keywords

Global Employee RelationsNorth AmericaEMEAAPACLATAMWorks CouncilsStatutory Employee ConsultationHigh-Growth CompanySaaSLegal Compliance

About the role

Key responsibilities & impact

Own the end-to-end global employee relations caseload, including intake, triage, investigation, resolution, and documentation
Conduct impartial and legally sound workplace investigations, including interviewing witnesses, assessing evidence, and delivering findings and recommendations
Build and maintain a global ER case management framework with intake channels, escalation paths, SLAs, and documentation standards
Serve as the primary escalation point for complex, high-risk, or high-visibility employee relations matters
Maintain working knowledge of employment law and employee relations norms across North America, EMEA, APAC, and LATAM
Partner with outside employment counsel and localize ER processes, documentation, and communications
Design and author global employee relations policies, including progressive discipline, workplace investigations, anti-harassment, non-retaliation, and performance improvement frameworks
Review and iterate existing ER policies using case trends, audit findings, and stakeholder feedback
Manage version control and localization of global policies
Partner with Legal and regional People Business Partners to pilot policy changes and roll out updates
Coach people leaders on identifying, documenting, and resolving employee concerns and performance issues
Design and deliver ER training for managers and People Business Partners
Advise People Business Partners and business leaders on sensitive employee situations, restructurings, and terminations
Own ER case data integrity and reporting, tracking trends, cycle times, and outcomes
Partner with Legal, Total Rewards, and People Operations on terminations, reductions in force, accommodations, and leave-related matters
Prepare ER metrics and trend reporting for People leadership
Partner daily with People Business Partners, Talent, Total Rewards, and Legal teams; report into the People leadership team

Requirements

What you’ll need

5+ years of progressive employee relations experience
At least 2 years supporting employee relations across multiple countries or regions
Demonstrated experience leading workplace investigations independently, from intake through resolution and written findings
Working knowledge of employment law fundamentals across at least two operating regions: North America, EMEA, APAC, or LATAM
Comfort partnering with outside counsel to fill regional knowledge gaps
Experience authoring and iterating HR/ER policy from scratch, including piloting changes and incorporating stakeholder feedback
Track record of coaching and influencing managers and senior leaders through ambiguous, sensitive, or emotionally charged situations
Strong written and verbal communication skills
Ability to translate complex legal or policy nuance into clear guidance for non-HR audiences
Excellent judgment, discretion, and composure when handling confidential and high-stakes information
Comfort operating with a high degree of autonomy in a fast-paced, distributed, and evolving environment
Experience working in a tech, SaaS, or other high-growth company is an asset
Experience with Works Councils or statutory employee consultation processes in EMEA is an asset
Professional proficiency in Spanish, Portuguese, French, or German is an asset

Benefits

Comp & perks

Competitive, equitable salary
Top-tier health benefits
Dental insurance
Vision insurance
Hybrid work environment
Flexible time off policy, with an encouraged 20 days off per year
$2000 annual counseling benefit
RRSP matching
RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Accessibility accommodations during the recruitment process