Senior Bar Partner Operations Manager

Clio - Cloud-Based Legal Technology

. Own the day-to-day operational relationship for a portfolio of bar partners across Clio Affinity, Clio Library, and the Preferred Bar Program .

Posted 11/6/2026full-timeRemote • United StatesSenior💰 $110,500 - $149,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing partner relationships and driving program success through effective communication, strategic planning, and cross-functional collaboration. Proficient in utilizing Salesforce and other SaaS tools to enhance operational efficiency and partner engagement.

Highest-signal resume keywords

Project ManagementCross-Functional CollaborationExceptional Communication SkillsSalesforce ProficiencyPartner Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementPartner Relationship ManagementCommercial ReportingProgram DevelopmentOnboarding Processes

Soft Skills

Exceptional Communication SkillsAutonomous WorkPrioritizationFacilitation SkillsRelationship Building

Tools & Technologies

SalesforceSaaS ToolsClio Products

Certifications & Qualifications

JDLLM

Industry Keywords

Bar AssociationsLegal TechAIAffinity ProgramsMember Adoption

About the role

Key responsibilities & impact

Own the day-to-day operational relationship for a portfolio of bar partners across Clio Affinity, Clio Library, and the Preferred Bar Program
Serve as the named single point of contact and directly resolve day-to-day partner issues
Build relationships with bar leaders, program staff, and member-benefit committees
Represent Clio at bar conferences and executive events
Advise partners on meeting their goals and provide Clio’s perspective on their priorities and pressures
Drive partner intelligence into Marketing, Sales, Product, and leadership
Lead quarterly business reviews on performance, member adoption, and program results
Own annual partnership goals and commercial reporting
Drive commercial continuity by updating legacy and lapsed agreements and consolidating partners onto a single agreement
Drive partnership growth through Affinity, Library, and the Preferred Bar Program
Administer discount terms and royalty structures with Finance and Sales Operations
Recommend sponsorships and bar meeting attendance and build business cases
Coordinate troubleshooting and partner needs across Partner Marketing, Bar Enablement, Support, Finance, and Product
Own partner escalations end to end and route member and product support issues to Support
Own post-signature onboarding, including Salesforce records, contacts, commercial terms, onboarding checklists, and launch readiness
Own promo code permissions and the shared bar partnerships inbox

Requirements

What you’ll need

8+ years in project management or similar type role with high level of external, customer-facing experience
Experience working cross functionally with marketing, sales/membership and other departments
Comfort and confidence in facilitating in-person and remote meetings, presenting to large groups, and handling one-on-one support requests
Exceptional written and verbal communication skills
Familiarity with Salesforce or other CRMs and other SaaS tools
Ability to self-learn and work autonomously once given a goal
Ability to digest digital information and resource from online sources
Understanding and experience of nurturing a program or project from birth to success to growth through appropriate resourcing and relationship-building
Ability to prioritize work requests and stay responsive to team and customer needs
JD, LLM, or equivalent law degree from a U.S. law school is a bonus
Experience working in bar associations is a bonus
Proficiency with Clio products is a bonus
Background in law, legal tech and/or AI is a bonus

Benefits

Comp & perks

Competitive, equitable salary
Top-tier health benefits
Dental insurance
Vision insurance
Hybrid work environment
Flexible time off policy, with an encouraged 20 days off per year
EAP benefits for you and household members, including counseling and online resources
401k matching
Child Education Savings
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Accessibility accommodations during the recruitment process