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Senior Global Benefits Specialist
Clio - Cloud-Based Legal Technology. Design and deliver global benefit programs across 10+ countries .
About the role
Key responsibilities & impact- Design and deliver global benefit programs across 10+ countries
- Ensure benefit programs are updated to meet market benchmarks
- Harmonize benefits following acquisitions and integrate programs into Clio’s global standard
- Execute global renewal cycles and open enrolment periods
- Implement automated systems and Workday integrations
- Develop global benefits engagement and communications frameworks
- Ensure global compliance and risk management aligned with local laws and reporting requirements
- Administer health, retirement, life, disability, and wellness programs
- Handle complex member inquiries and claims issues as the senior escalation point
- Mentor junior specialists and provide guidance to a growing team
- Partner with Payroll and Finance on deductions, taxable benefit reporting, and compliance
- Conduct regular audits
- Manage external partnerships with brokers, carriers, and third-party administrators
- Monitor service levels and legislative or program updates
Requirements
What you’ll need- 5+ years experience with global benefits, focusing on US, Europe, and LATAM
- CEBS or GBA designation is considered an asset
- Thorough working knowledge of regulatory requirements in Canada, US, and international markets, including COBRA, HIPAA, ACA, ERISA, etc.
- Strong proficiency in Workday Benefits administration
- Ability to optimize workflows and resolve process-related issues
- Growth mindset regarding process improvement and new technologies, especially AI
- Excellent stakeholder management, negotiation, and communication skills
- Experience in a fast-paced tech or high-growth environment
- Ability to thrive in a builder environment with ambiguity and constant change