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Senior Manager, Product Design
Clio - Cloud-Based Legal Technology. Lead design for Clio’s Fintech team across payments, billing and invoicing, and timekeeping .
About the role
Key responsibilities & impact- Lead design for Clio’s Fintech team across payments, billing and invoicing, and timekeeping
- Define and drive product design strategy and team execution from discovery and opportunity framing through launch and iteration
- Guide automation of timekeeping and integration of AI into financial workflows
- Design human-in-the-loop experiences that are trustworthy, transparent, and appropriately controlled
- Manage and coach a team of 4–5 product designers
- Hire and develop team members through feedback and career development
- Partner with Product and Engineering leaders to set vision, define portfolio strategy and success metrics, and establish priorities
- Partner with design leads across Clio to integrate time, billing, and payments into the platform
- Build understanding of how solo to mid-market law firms manage their finances
- Set expectations and raise standards for usability, accessibility, and coherence
- Report to the Product Design Director
- Travel occasionally, averaging around six trips per year
Requirements
What you’ll need- 10+ years of Product Design experience
- 3+ years managing and developing other designers
- Experience designing fintech products, such as payments, billing, or invoicing
- Strong understanding of how money moves for businesses
- Experience designing for complex B2B products, ideally serving small to mid-market customers
- Strong UX craft and bar-raising execution
- Ability to lead vision work and solve complex interaction problems
- Strong understanding of AI product design
- Experience guiding human-in-the-loop AI experiences that are safe, trustworthy, and transparent
- Systems thinking and a platform mindset
- Fluency with modern design, prototyping, and AI tools, including Claude, Figma, and Cursor
- Experience with accessibility standards such as WCAG
- Candidates must be located in North America, specifically the US or Canada, excluding Quebec
Benefits
Comp & perks- Competitive, equitable salary
- Top-tier health benefits
- Dental insurance
- Vision insurance
- Hybrid work environment
- Flexible time off policy, with an encouraged 20 days off per year
- $2000 annual counseling benefit
- RRSP matching
- RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
- Accessibility accommodations during the recruitment process