Senior Product Designer, Payments

Clio - Cloud-Based Legal Technology

. Partner with Product and Engineering to define and execute experience design strategy and success metrics .

Posted 10/8/2026full-timeCanadaSenior💰 CA$131,600 - CA$178,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing intuitive financial workflows and experiences, leveraging user-centered design principles and AI technologies. Proven ability to lead end-to-end design processes while advocating for customer needs and driving cross-functional collaboration.

Highest-signal resume keywords

Experience Designing Digital ProductsInteraction DesignInformation ArchitectureDesign and Prototyping ToolsCustomer-Centric Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User-Centered DesignUsability DesignVisual DesignAI-Powered Feature DesignPrototyping

Soft Skills

Strong Communication SkillsCollaborative PartnershipMentoring

Tools & Technologies

FigmaCursorClaude

Industry Keywords

Financial WorkflowsDesign System ImprovementsCross-Functional CollaborationCustomer InsightsMachine Learning

About the role

Key responsibilities & impact

Partner with Product and Engineering to define and execute experience design strategy and success metrics
Use research and insights to prioritize customer and business needs
Engage directly with customers and advocate for their needs in cross-functional decision-making
Lead end-to-end design for a product area, from vision crafting through prototyping, testing, and polished execution
Design intuitive financial workflows and experiences for law firms
Launch high-impact features and iterate based on learning
Raise quality and coherence across the Billing ecosystem
Design trustworthy, explainable, and appropriately controlled AI automation
Contribute design system improvements and influence product-wide consistency
Drive alignment through storytelling, decision framing, and proactive cross-functional collaboration
Strengthen the team through constructive critique and mentoring

Requirements

What you’ll need

6+ years of experience designing digital products
Demonstrated ability to design scalable experiences across multiple customer segments and/or products
Proven track record of shipping high-quality work that solves customer problems and moves key product metrics
Strong craft across interaction design, information architecture, usability, and visual design
Strong customer-centric practice, with the ability to translate customer insight into actionable design direction
Experience designing AI-powered features or workflows
Strong understanding of user-centered applications of machine learning and generative AI
Expert in design and prototyping tools and solid use of AI tools in the design process, such as Figma, Cursor, and Claude
Strong communication and presentation skills, including clear articulation of rationale and trade-offs
Collaborative, low-ego partnership style
Candidates must be located in Canada excluding Quebec or the United States
Candidates near the Burnaby, Calgary, or Toronto hubs must work in the office a minimum of twice per week on designated Anchor Days

Benefits

Comp & perks

Competitive, equitable salary
Top-tier health benefits, dental, and vision insurance
Hybrid work environment
Flexible time off policy, with an encouraged 20 days off per year
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Accessibility accommodations during the recruitment process