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Senior Product Manager, International Platform and Globalization
Clio - Cloud-Based Legal Technology. Deliver shared platform features enabling Clio markets to use jurisdiction, currency, and other configuration layers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in product management with a focus on platform capabilities and cross-functional program execution. Proven ability to leverage AI in product practices and manage vendor relationships while delivering localization and market launch strategies.
Highest-signal resume keywords
Product Management ExperiencePlatform Capability OwnershipCross-Functional Program ManagementAI-Native Working StyleLocalization Program Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Model DesignMigration DecisionsConfiguration DeliveryQuality Standards ManagementCost-of-Delay AnalysisVendor ManagementMarket Launch StrategyRequirements ConsolidationFeature Delivery Velocity ImprovementEvidence-Based Decision Making
Soft Skills
Excellent CommunicationInterpersonal SkillsCollaborative TeamworkEntrepreneurial MindsetComfort Operating in Ambiguity
Tools & Technologies
Translation Management SystemsMachine TranslationAI Tools for Research SynthesisData Querying ToolsPrototyping Tools
Industry Keywords
LocalizationInternationalizationCross-Market RecommendationsProduct CoveragePayments CapabilityData Residency RequirementsUnicodeICUCLDR
About the role
Key responsibilities & impact- Deliver shared platform features enabling Clio markets to use jurisdiction, currency, and other configuration layers
- Run the globalization program that ships Clio in each local language
- Take platform features from requirements through production and adoption across markets
- Sequence work across engineering teams and maintain visibility into market capabilities and work in flight
- Consolidate requirements from regional product managers across Europe, Asia Pacific, and North America
- Provide cross-market recommendations, options, and cost-of-delay analysis when regional PMs cannot reach decisions
- Improve feature delivery velocity, product coverage and localization, and the time and engineering effort required for new market launches
- Define and run an operating model unifying localization work across Product, Engineering, Marketing, Customer Education, and Support
- Coordinate product, help content, marketing, and support delivery in local languages on market launch dates
- Own translation vendor strategy and management
- Set quality standards for vendor work and machine translation output
- Lead data model, extensibility, cardinality, and migration design discussions with senior engineers
- Partner with internationalization engineering on translation pipelines, locale formats, and testing
- Build the case and communicate tradeoffs to central teams whose roadmaps do not include international markets
- Set a vision for supporting any market and deliver an initial customer- or market-visible change within the first 90 days
- Parallelize workstreams and quantify the cost of serialization
- Use AI for research synthesis, requirements drafting, data querying, program tracking, and prototyping
- Build prompts, chained tools, lightweight agents, or scripts to remove repetitive work
- Verify AI output, including machine translation and compliance-related output
- Partner with leaders across Product, Engineering, Design, Marketing, Customer Education, Support, Finance, Legal, and Operations
- Manage stakeholder relationships across a matrixed organization
Requirements
What you’ll need- 7 or more years of experience in product management
- At least 3 years owning platform, infrastructure, or shared capabilities that other product teams build on
- Experience delivering configuration or platform capability adopted in production by three or more markets or product teams
- Experience running a cross-functional program spanning product and go-to-market teams
- Experience managing outside vendors against a quality bar and a date
- Technical depth sufficient to own data model and migration decisions with senior engineers, from an engineering background or equivalent hands-on experience
- Evidence of a platform capability shipped that reduced the time or effort other teams spent, with before-and-after numbers
- Evidence of delivering through teams that do not report to you and carry no accountability for your outcome
- Demonstrated AI-native working style with specific examples of AI use in product practice
- Based in Toronto or the US Eastern time zone
- Daily overlap with Europe and North America, plus one or two early or late calls per week with Asia Pacific
- Experience using data to inform decisions
- Entrepreneurial mindset with comfort operating in ambiguity
- Ability to work in a highly collaborative team without ego
- Excellent communication and interpersonal skills
- Serious bonus: localization programs with translation management systems and machine translation post-editing
- Serious bonus: knowledge of Unicode, ICU, and CLDR
- Serious bonus: payments, tax, or billing capability across three or more countries
- Serious bonus: multiple hosting regions or data residency requirements
- Serious bonus: professional-level second language
- Serious bonus: internal tooling or agents supporting product practice
Benefits
Comp & perks- Competitive, equitable salary
- Top-tier health benefits, dental, and vision insurance
- Hybrid work environment
- Flexible time off policy, with an encouraged 20 days off per year
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
- Accessibility accommodations during the recruitment process