Operations Strategy Associate

Clipboard Health

. Analyze operational data to identify trends and bottlenecks .

Posted 9/28/2026full-timeRemote • Canada, United KingdomJuniorMid-Level💰 $50,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong data analysis capabilities with hands-on experience in SQL and Python, alongside expertise in process improvement and workflow design to enhance operational efficiency and customer experience.

Highest-signal resume keywords

Data AnalysisSQLPythonProcess ImprovementCross-Functional Project Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProcess ImprovementWorkflow DesignPredictive ModelingOperational Problem Solving

Soft Skills

Clear CommunicationCuriosityStakeholder AlignmentMulti-Priority Management

Tools & Technologies

AI TechnologiesAutomation ToolsInternal Tools

Industry Keywords

Business AnalyticsProgram ManagementConsultancyStrategy Operations

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Analyze operational data to identify trends and bottlenecks
Build dashboards, reports, and models to guide business decisions
Research, evaluate, and implement technologies, including AI, automations, and internal tools
Design processes, workflows, and operating procedures to improve efficiency, quality, and customer experience
Lead cross-functional projects and strategic initiatives from planning through execution
Partner with Operations, Product, Engineering, Customer Success, and other teams
Potentially redesign workplace payment-method outreach to accelerate cash collection
Research, vet, and onboard vendors providing AI agents for customer-facing operations
Build predictive models to identify high-risk payers before payments become overdue
Potentially lead an Operations agent team and improve performance, quality, and workflows

Requirements

What you’ll need

2+ years of work or internship experience, including cross-functional roles such as Strategy/Business/Product Operations, Program Management, Consultancy, or Business Analytics
Experience solving operational problems through process improvement, workflow design, or scalable systems
Ability to juggle multiple priorities in ambiguous, fast-moving environments
Strong data analysis skills with hands-on experience in SQL, Python, or similar tools
Clear written and verbal communication skills
Ability to explain complex problems simply and align stakeholders across teams
Curiosity and ability to reason from first principles and identify root causes
Willingness to investigate issues directly by testing features, listening to agent calls, calling customers, or running workflows
Authorization to work in the country of residence

Benefits

Comp & perks

Remote-first work with flexibility to work from many places
Fast-paced startup environment
Skills-based hiring process with a fair shot for every applicant
Opportunity to make a significant impact with customers on both sides of the marketplace