Retail Brand Ambassador – Lead Generation Specialist

Closet Factory

. Introduce homeowners to Closet Factory’s custom organization solutions at retail locations and occasional community events .

Posted 11/4/2026full-timeDallas • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer engagement and lead generation capabilities, with a focus on building relationships and achieving measurable success in retail environments. Proficient in using basic smartphone and tablet technology to record customer interactions and maintain promotional displays.

Highest-signal resume keywords

Customer EngagementLead GenerationRelationship BuildingRetail ExperienceEvent Representation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead GenerationBasic Smartphone SkillsBasic Tablet Skills

Soft Skills

OutgoingApproachableSelf-MotivatedOrganized

Industry Keywords

RetailCustomer ServiceSalesHospitalityEvents

About the role

Key responsibilities & impact

Introduce homeowners to Closet Factory’s custom organization solutions at retail locations and occasional community events
Start friendly conversations with shoppers and ask about home organization needs
Build interest in complimentary design consultations
Collect accurate customer details and generate qualified leads
Connect interested homeowners with the design team
Develop positive relationships with store associates
Represent Closet Factory at assigned locations and events
Use provided training and talking points to introduce the company and answer basic questions
Record leads and daily activity accurately
Meet lead-generation goals and participate in coaching
Prepare and maintain promotional displays or event spaces when needed

Requirements

What you’ll need

Outgoing, approachable, and comfortable proactively engaging shoppers and starting conversations throughout the shift
Self-motivated, professional, organized, and comfortable working independently
Energized by goals, customer engagement, and measurable success
Basic smartphone/tablet skills
Reliable transportation to assigned locations and events
Availability to work evenings and weekends based on retail and event schedules
Retail, hospitality, customer service, events, or sales experience is helpful but not required
No design experience required

Benefits

Comp & perks

Paid onboarding
Practical training and ongoing coaching
Scheduling options based on local needs
Competitive hourly pay
Performance incentives
Flexible scheduling opportunities
Fun, team-oriented work environment
Professional development and career growth opportunities
Employee discounts on Closet Factory products
Mileage reimbursement (varies by franchise)