Lead Account Technology Strategist – ATS

Cloud Software Group

. Develop strategic partnerships with customers’ technical influencers, key decision makers, and executives .

Posted 11/2/2026full-timeRemote • United StatesSenior💰 $134,400 - $201,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing strategic partnerships and delivering enterprise technology solutions, with a strong focus on customer success and technical presentations. Proven ability to navigate complex customer environments and drive adoption of Citrix and related technologies.

Highest-signal resume keywords

Citrix Solutions ExpertiseEnterprise Technology Solutions DeliveryCustomer Relationship ManagementTechnical Presentation SkillsAnalytical And Negotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical ConsultingSolution EngineeringEnterprise Technology DesignBusiness Value AnalysisProof-Of-Concept DevelopmentIAMZero TrustVirtualizationTraffic ManagementLoad Balancing

Soft Skills

Analytical ThinkingCritical ThinkingNegotiationCommunicationMentoring

Tools & Technologies

CitrixNetScalerMicrosoft AzureAmazon Web ServicesGoogle Cloud Platform

Industry Keywords

Customer SuccessTechnical SupportCross-Functional CoordinationEnterprise SalesTechnology Service Providers

Tech Stack

Tools & technologies

AWSAzureCitrixCloudGoogle Cloud Platform

About the role

Key responsibilities & impact

Develop strategic partnerships with customers’ technical influencers, key decision makers, and executives
Identify critical revenue-generating use cases supported by Citrix solutions
Assess how Citrix solutions meet customers’ business priorities
Define customer success roadmaps to strengthen use cases and increase solution adoption
Coordinate cross-functional teams and resources to achieve customer success goals
Communicate solution value at business and technical levels
Overcome technical and business objections while advancing adoption and renewal cycles
Establish and maintain regular cadence with key customer contacts
Serve as primary contact for customer relationship management and technical support concerns
Deliver technical presentations and product demonstrations remotely or on-site
Delegate and review work across complex, multi-product engagements
Oversee success criteria, design, and build of multi-product proof-of-concepts
Provide thought leadership on industry trends and competitive solutions
Contribute to broader team value creation and technical mindshare
Guide, coach, mentor, and share knowledge with less-experienced ATSs and cross-functional team members

Requirements

What you’ll need

8+ years of presales, solution engineer, technical consulting, field CTO, or other relevant experience
8+ years supporting, designing, or delivering enterprise technology solutions
Comprehensive knowledge of business value drivers for critical technology purchases
Analytical, critical-thinking, and negotiation skills, particularly at senior stakeholder levels
Ability to navigate multifaceted and ambiguous customer problems by gathering and analyzing information
Excellent written and verbal communication skills
Ability to adapt technical presentations to audiences with varying levels of technical expertise
Recent experience with Citrix and/or NetScaler technologies
Ability to travel up to 60% of the time to customer sites, corporate offices, and events
Experience working with technology service providers, ISVs, and channel partners
Bachelor’s Degree in Computer Science or related field, or relevant work experience
Proven success driving adoption of technical solutions with Enterprise sales teams and/or within a complex organization
Experience across technical security domains including IAM, Zero Trust, virtualization, endpoint management, thin client computing, ADC infrastructure, traffic management/load balancing, WAF, and observability
Experience with Microsoft Azure, Amazon Web Services, and/or Google Cloud Platform

Benefits

Comp & perks

Annual bonus eligibility
Sales incentives eligibility
Healthcare benefits
Life insurance
Disability benefits
401(k) plan and company match
Remote work arrangement
Reasonable accommodation during the application process