Lead Benefits Analyst

Cloud Software Group

. Support day-to-day administration of medical, dental, vision, life, disability, wellness, and other employee benefit programs across assigned countries .

Posted 11/3/2026full-timeUnited StatesSenior💰 $129,711 - $194,567 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in employee benefits administration, including enrollment processes, compliance with regulations such as ACA and COBRA, and proficiency in HRIS systems like Workday. Strong analytical and organizational skills are essential for managing benefits operations and resolving discrepancies effectively.

Highest-signal resume keywords

Employee Benefits AdministrationWorkday ProficiencyBenefits Compliance RegulationsInvoice ReconciliationOpen Enrollment Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee EnrollmentBenefits OperationsData AnalysisFinancial ReconciliationSOP DevelopmentVendor ManagementBenefits Budget TrackingPayroll DeductionsReportingEligibility Updates

Soft Skills

Analytical SkillsOrganizational SkillsProblem-Solving SkillsCommunication SkillsCustomer Service

Tools & Technologies

HRIS SystemsMicrosoft ExcelWorkdayBenefits TrackersPayroll Systems

Certifications & Qualifications

CEBSPHRSHRM-CP

Industry Keywords

Health and Welfare BenefitsCOBRAACAHIPAAERISA

About the role

Key responsibilities & impact

Support day-to-day administration of medical, dental, vision, life, disability, wellness, and other employee benefit programs across assigned countries
Process and validate employee enrollments, new hires, terminations, qualifying life events, dependent changes, and eligibility updates
Monitor benefit elections, coverage effective dates, and employee contributions
Research and resolve discrepancies between Workday, payroll, carriers, and third-party administrators
Maintain accurate employee benefit records, documentation, administrative procedures, reports, trackers, and SOPs
Reconcile monthly benefits invoices against eligibility, enrollment records, and applicable rates
Coordinate billing corrections, adjustments, credits, refunds, benefits budget tracking, and financial planning
Coordinate Leave of Absence administration and interactive medical accommodation requests across the Americas
Coordinate administrative activities with benefit carriers, brokers, and third-party administrators
Serve as a primary point of contact for employee benefits questions and coordinate timely issue resolution
Support employee communications, FAQs, benefits education, and enrollment activities
Support ACA data validation, COBRA administration, Form 5500, required notices, audits, and compliance deadlines
Lead U.S. Open Enrollment and support regional benefit renewals
Support Workday testing, enrollment reviews, carrier file reconciliation, post-enrollment audits, system enhancements, vendor integrations, and issue resolution
Partner with HR Business Partners, Payroll, HRIS, Finance, Legal, Global Benefits, vendors, and external service providers
Support regional benefits projects, specialized initiatives, process improvement, and automation initiatives
Independently manage assigned operational responsibilities, analyze data, resolve administrative issues, and support the broader Global Benefits team

Requirements

What you’ll need

Bachelor's degree in Human Resources, Business Administration, Finance, or related field, or equivalent professional experience
5+ years of experience in employee benefits administration or benefits operations
Strong knowledge of America's health and welfare benefits administration
Experience with employee enrollment, eligibility, vendor billing, invoice reconciliation, and payroll deductions
Proficiency with HRIS systems, preferably Workday
Advanced Microsoft Excel skills, including pivot tables, lookup functions, reporting, and data analysis
Strong analytical, organizational, and problem-solving skills
Ability to manage competing priorities and independently oversee assigned responsibilities
Excellent communication, customer service, and cross-functional collaboration skills
Ability to maintain confidentiality and appropriately handle sensitive employee information
Experience supporting benefits operations across multiple countries is preferred
Familiarity with ACA, COBRA, HIPAA, ERISA, and applicable benefits compliance regulations
Experience with benefits financial reconciliation, vendor management, and operational reporting
Experience leading Open Enrollment
Experience supporting benefits renewals and Workday benefits administration
Experience developing and maintaining SOPs and improving administrative processes
CEBS, PHR, SHRM-CP, or other relevant certification is a plus