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Senior People Shared Services Partner
Cloud Software Group. Oversee regional onboarding and off-boarding processes across the Americas .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR Operations and Shared Services, with a strong focus on compliance with Americas employment labor laws and HR best practices. Proficient in Workday and skilled in data analysis and workflow automation.
Highest-signal resume keywords
HR Operations ExperienceProficiency In WorkdayData Analysis SkillsUnderstanding Of Labor LawsWorkflow Automation Design
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HR OperationsHR Shared ServicesWorkdayExcelGoogle SheetsData VisualizationAnalytical SkillsTroubleshootingEmployee Record MigrationCompliance Reporting
Soft Skills
Emotional IntelligenceDiscretionProcess-First Mindset
Industry Keywords
Americas Employment Labor LawsCompliance RequirementsPeople OperationsOrganizational RestructuringM&A IntegrationShared Services WorkflowsOnboarding ProcessesOff-Boarding ProcessesHR Best PracticesAuditor Requests
About the role
Key responsibilities & impact- Oversee regional onboarding and off-boarding processes across the Americas
- Ensure alignment with internal procedures and local statutory requirements
- Partner with Americas HR Business Partners on ad-hoc requests, organizational restructuring, divestitures, and M&A integration
- Serve as the escalation point for complex employee inquiries
- Evaluate, map, and re-engineer People Shared Services workflows
- Lead the design and documentation of People Operations workflow automation with Workday
- Conduct regular Workday HRIS audits to ensure data accuracy
- Support compliance reporting and auditor requests
- Own small-to-medium-scale People Operations projects, including employee-record migration
- Partner with Legal and Compliance teams on regional labor-law alignment
- Maintain the Americas HR knowledge base and standard operating procedures
- Escalate onboarding system access issues with HRIT and IT
Requirements
What you’ll need- 5+ years of experience in HR Operations, HR Shared Services, or as an HR Generalist within a fast-paced, global environment
- Proficiency in Workday
- Strong capability in Excel/Google Sheets
- Experience with data visualization tools is highly desirable
- Exceptional analytical and troubleshooting skills
- Proven track record resolving ambiguous, multifaceted HR issues
- Deep understanding of Americas employment labor laws, compliance requirements, and HR best practices
- High emotional intelligence
- Discretion with sensitive data
- “Process-first” mindset
Benefits
Comp & perks- Annual bonus eligibility for certain roles
- Sales incentives eligibility depending on the applicable plan, role, and individual performance
- Healthcare benefits for U.S.-based employees
- Life insurance benefits for U.S.-based employees
- Disability benefits for U.S.-based employees
- 401(k) plan and company match for U.S.-based employees
- Reasonable accommodation during the application process