Senior Manager, Provider Success

Clover Health

. Execute the national provider success strategy to achieve regional performance goals .

Posted 9/24/2026full-timeRemote • United StatesSenior💰 $146,200 - $190,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare operations and provider success strategies, with a strong focus on operational design, process improvement, and team leadership. Proven ability to build relationships with key provider partners and drive regional performance through tailored execution and strategic oversight.

Highest-signal resume keywords

Healthcare OperationsProvider OperationsMedicare AdvantageOperational DesignProcess Improvement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Bachelor’s DegreeMaster’s DegreeValue-Based Care ProgramsAccount-Level StrategyChange ManagementAnalytical Skills

Soft Skills

LeadershipCoachingInfluencing

Tools & Technologies

Counterpart Assistant

Industry Keywords

Provider SatisfactionEngagementRetentionOperational BarriersMulti-State Provider Operations

About the role

Key responsibilities & impact

Execute the national provider success strategy to achieve regional performance goals
Own regional outcomes, including provider satisfaction, engagement, retention, and issue resolution
Drive increased adoption and sustained use of Counterpart Assistant across assigned markets
Apply national playbooks and workflows while tailoring execution to local provider and market needs
Lead, coach, and develop regional provider success teams, including Regional Directors of Operations and Account Managers
Build and maintain executive-level relationships with key provider partners
Coach teams to define account-level tactics, prioritize daily work, and deliver against regional goals
Own regional staffing, prioritization, and resource allocation decisions
Identify workflow, implementation, and operational barriers unique to individual practices or markets
Develop and execute local tactics to remove blockers and improve provider experience
Monitor regional performance trends, risks, and opportunities
Escalate systemic issues and insights to national leadership for enterprise-level resolution
Partner with regional Clinical, Network, Growth, and Operations leaders to ensure coordinated execution

Requirements

What you’ll need

Bachelor’s degree in Healthcare Administration, Business, Public Health, or related field (Master’s preferred)
8–10+ years of progressive experience in healthcare operations, provider operations, or value-based care programs
4+ years experience in Medicare Advantage, ACOs, or other risk-bearing health plan models
Demonstrated experience defining and guiding account-level strategy for provider-facing or field-based teams
Strong experience in operational design, process improvement, and change management
Proven experience leading and influencing both direct and indirect teams
Experience working with and influencing Primary Care providers
Experience supporting multi-state provider operations
Strong analytical skills to guide market-level decisions
Experience partnering with technology or product teams on tools supporting field execution

Benefits

Comp & perks

Competitive base salary
Equity opportunities
Performance-based bonus program
401k matching
Regular compensation reviews
Comprehensive medical, dental, and vision coverage
No-Meeting Fridays
Monthly company holidays
Mental health resources
Generous flexible time-off policy
Remote-first culture supporting collaboration and flexibility
Learning programs
Mentorship
Professional development funding
Regular performance feedback and reviews
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents