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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in network architecture design, implementation, and support, ensuring optimal performance and security of data communications infrastructure. Proficient in troubleshooting networking issues and managing DNS/DHCP while aligning technology solutions with institutional goals.
Highest-signal resume keywords
Network Architecture DesignFirewall ManagementTroubleshooting Networking IssuesDNS/DHCP ManagementNetwork Performance Optimization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network Infrastructure SupportRouting ProtocolsSwitch ConfigurationVLAN ImplementationVPN ConfigurationNetwork Cabling InstallationCommunications Equipment SupportTraffic ManagementAccess Control ManagementEmerging Networking Technologies
Soft Skills
Effective CommunicationOrganizational SkillsProblem-Solving Ability
Tools & Technologies
Network Monitoring ToolsWindows ServicesLinux ServicesAntivirus GatewaysFirewalls
Industry Keywords
Information TechnologyIT Support ServicesData CommunicationsNetwork SecurityEnterprise Architecture
Tech Stack
Tools & technologiesDNSFirewallsLinux
About the role
Key responsibilities & impact- Support and advance the College’s data communications infrastructure
- Ensure the network operates with optimal capacity, reliability, and security
- Design and implement network architecture
- Enhance network performance, scalability, and coverage
- Provide guidance and excellence in delivering network technology and support
- Support implementation, integration, and operation of physical and virtual classrooms, labs, and administrative units
- Maintain network performance by managing traffic, infrastructure, and access controls
- Respond to networking issues, including off-hour support as needed
- Ensure technology solutions align with the college’s mission, are reliable, well-maintained, and compliant with enterprise architecture
- Design, implement, and support wireless infrastructure across all campus locations
- Serve as primary network analyst and troubleshooter for college network problems
- Respond to Helpdesk tickets involving network-related issues
- Manage DNS/DHCP
- Configure network monitoring and authentication tools and support Windows/Linux services
- Secure the network using firewalls, antivirus gateways, and ACLs
- Maintain an in-depth understanding of emerging networking technologies
- Perform other related duties assigned by the Chief Information Officer
Requirements
What you’ll need- Bachelor’s degree required in Information Technology (IT), Computer Science or related field
- Minimum of 3 years of applicable experience in IT support services
- Experience with firewalls, routing protocols, switches, Virtual Local Area Networks (VLANs) and Virtual Private Networks (VPNs)
- Effective communication and organizational skills
- Ability to troubleshoot and resolve problems within a networking environment
- Five years’ experience maintaining a networked environment preferred
- Experience with installation and support of network cabling, communications equipment, protocols and servers preferred
- Ability to use computers for extended periods of time
- Frequently moves to other parts of the building and bends down for assistance with equipment setup
- Ability to lift and carry up to 20 pounds as needed
- Visa sponsorship is not available; applicants must not currently need or expect to need sponsorship to maintain employment authorization
- Resume/CV and cover letter required
Benefits
Comp & perks- NYS retirement or Optional SUNY Retirement Program
- SUNY Voluntary Savings Plan
- Comprehensive Health and Dental Insurance through Excellus BCBS
- FSA
- 21 days of annual leave
- 12 sick days
- 13.5 holidays annually
- FLCC Tuition Waiver for employee and dependents
- Tuition assistance – 4-year institutions
