Banquet Captain

CMC Hotels

. Lead the set-up and break-down, and/or service and clean up, of banquet functions, following BEO orders .

Posted 9/29/2026part-timeRaleigh • North Carolina • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in banquet service and set-up, ensuring adherence to Banquet Event Orders while maintaining high standards of cleanliness and guest satisfaction. Strong communication skills are essential for effective interaction with guests and collaboration with kitchen staff.

Highest-signal resume keywords

Banquet Service ExperienceBanquet Event Orders UnderstandingStrong Communication SkillsAbility to Lift 75 PoundsServSafe Certification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Banquet Set-UpBanquet Break-DownInventory ManagementBasic Math SkillsTable Set-UpBar Set-UpBuffet Table ArrangementCleaning ProceduresGuest InteractionFunction Area Inspection

Soft Skills

ProfessionalismProblem-SolvingTeam CollaborationGuest Service Orientation

Certifications & Qualifications

ServSafe Certification

Industry Keywords

Banquet FunctionsEvent ServiceClient RequestsFunction Area CleanlinessPre-Function Meetings

About the role

Key responsibilities & impact

Lead the set-up and break-down, and/or service and clean up, of banquet functions, following BEO orders
Set up, serve and/or break down banquet functions
Work closely with kitchen staff to communicate speed of service, client numbers, and special requests
Greet guests upon arrival
Respond to guest requests and/or complaints in a prompt and professional manner
Participate in pre-function meetings and review information pertinent to service and set up of groups
Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness, and proper layout
Follow procedures to ensure the security and proper storage of banquet inventory and equipment
Check storage areas for proper supplies, organization, and cleanliness

Requirements

What you’ll need

One-year experience in banquet service or set-up
Basic reading, writing and math skills
Experience and understanding of Banquet Event Orders
Ability to push or lift items weighing up to 75 pounds (tables, chairs, trays)
Ability to bend, stoop, kneel and stand for long periods of time
Strong communication skills when interacting with guests and leading others
May be required to work nights, weekends, and/or holidays
May be required to assist other hotels within our organization
ServSafe certification is a plus

Benefits

Comp & perks

Competitive wages based on experience
Paid Vacation
Holiday Pay
Virtual Health Services
401K
Incentive Programs
Hilton Hotel discounts