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CMC

National Accounts Director

CMC

. Serve as the primary relationship manager for strategic General Contractor customers involved in major construction projects across the U.S.

Posted 10/27/2026full-timeRemote • Texas • United StatesLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic account management and business development within the construction industry, with a strong focus on building relationships and delivering customer solutions. Proficient in utilizing Salesforce for managing customer interactions and driving project success.

Highest-signal resume keywords
Strategic Sales ExperienceKey Account ManagementGeneral Contractor Decision ProcessesSalesforce ProficiencyBusiness Development in Construction

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business DevelopmentAccount ManagementProject ManagementSales StrategyCustomer Relationship Management
Soft Skills
Interpersonal CommunicationVerbal CommunicationWritten CommunicationPresentation SkillsRelationship Development
Tools & Technologies
SalesforceCRM Platforms
Certifications & Qualifications
B.S./B.A. DegreeMBA Preferred
Industry Keywords
Construction IndustryGeneral ContractorPreconstructionBuilding ProductsEnterprise Accounts

About the role

Key responsibilities & impact
  • Serve as the primary relationship manager for strategic General Contractor customers involved in major construction projects across the U.S.
  • Build multi-level relationships across customer estimating, preconstruction, operations, procurement, project leadership, and executive stakeholders
  • Lead coordinated account plans covering customer priorities, project pipeline, relationship coverage, risk areas, and CMC growth opportunities
  • Coordinate CMC leaders and subject matter experts in customer conversations
  • Create a consistent customer experience across CMC product lines, business units, and field touchpoints
  • Identify and qualify high-value projects early in planning, design, estimating, and preconstruction
  • Connect customer project needs to CMC solutions across reinforcing steel, fabrication, accessories, construction services, and related offerings
  • Coordinate early project reviews with commercial, operations, technical services, and business leaders
  • Support project-shaping conversations involving schedule certainty, constructability, product bundling, supply assurance, technical input, and simplified coordination
  • Promote cross-sell and up-sell opportunities across CMC’s product and service portfolio
  • Translate account and project insights into commercial strategy, product adjacency, and growth priorities
  • Partner with Technical Services on customer education, value engineering, scope clarification, and project-specific solutions
  • Share client insights, market trends, and competitive intelligence with business leaders
  • Deliver monthly account reports covering project updates, market behaviors, risks, and competitor activity
  • Use Salesforce to manage customer interactions, update projects, assign actions, and maintain accurate records
  • Lead regular project review meetings with leadership to assess construction progress and resolve field challenges
  • Conduct periodic business reviews to understand client strategy and pipeline
  • Monitor client engagement and satisfaction and implement relationship-development strategies
  • Provide guidance and leadership to internal account teams and cross-functional contributors
  • Support fabrication operations and enterprise initiatives as a remote contributor
  • Travel extensively to fabrication sites and partner locations to oversee project execution and alignment with corporate goals

Requirements

What you’ll need
  • Minimum 5 years’ business development experience in a related service industry or successful track record as an account manager (for internal candidates)
  • Proven experience in strategic sales, key account management, or business development within the building products or construction industry
  • Demonstrated success managing large enterprise accounts across multiple business units
  • Strong understanding of General Contractor decision processes, preconstruction milestones, project pursuit cycles, and field execution considerations
  • Strong interpersonal, verbal, and written communication skills, with the ability to present to executives and cross-functional teams
  • Experience navigating complex decision-making environments and understanding large project milestones
  • Proficiency in Salesforce or similar CRM platforms
  • Ability to travel up to 80%
  • B.S./B.A. degree in related discipline or management-related field from an accredited university required
  • Masters in business administration or marketing or sales with accompanying experience, from an accredited university preferred

Benefits

Comp & perks
  • Day 1 Benefits Coverage with low cost Medical, Vision and Dental
  • Day 1 Paid-time Off and Vacation
  • 4.5% Company Match 401(k) Plan
  • $500 Annual Company-paid Lifestyle Benefit
  • Competitive Compensation and Bonuses
  • Company-paid Life and Disability Insurance
  • Employee Stock Purchase Plan
  • Training and Advancement Opportunities