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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in maintaining and troubleshooting IT/OT infrastructure within manufacturing environments, focusing on industrial networking, security controls, and technical documentation. Capable of leading asset management and providing training to stakeholders while serving as a liaison among cross-functional teams.
Highest-signal resume keywords
IT/OT Infrastructure SupportIndustrial NetworkingOT Security ControlsAsset Inventory ManagementTechnical Documentation Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Server MaintenanceWorkstation TroubleshootingRoot Cause AnalysisVulnerability ManagementChange ManagementPatch PlanningBackup ValidationSystem HardeningNetwork SegmentationRemote Access
Soft Skills
Strong Communication SkillsTechnical Liaison
Industry Keywords
ManufacturingIndustrial ProductionPlant-Floor EnvironmentsCybersecurityTechnical Standards
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Maintain and troubleshoot critical IT/OT infrastructure, including servers, workstations, and production endpoints across Recycling, Mill, and Fabrication sites
- Support industrial connectivity, network segmentation, wireless networking, remote access, and secure communications
- Implement OT-specific security controls and system hardening
- Serve as the technical bridge between Operations, Automation, Engineering, IT Infrastructure, and Cybersecurity teams
- Lead asset inventory, patch planning, backup validation, and change management for plant-floor environments
- Troubleshoot production-impacting issues and lead or support root cause analysis and corrective action efforts
- Support vulnerability management and infrastructure standardization for OT environments
- Develop and maintain technical standards, diagrams, procedures, and support documentation
- Provide implementation support and training to plant personnel and technical stakeholders
- Provide on-site technical assistance at domestic and international manufacturing facilities as needed
Requirements
What you’ll need- 5+ years of experience supporting IT/OT infrastructure in manufacturing or industrial production environments
- Hands-on experience maintaining and troubleshooting plant-floor servers, workstations, and industrial endpoints, including root cause analysis and corrective action for production-impacting issues
- Working knowledge of industrial networking and OT security, including connectivity, segmentation, remote access, security controls, system hardening, and vulnerability management
- Experience with asset inventory management, patch planning, backup validation, and change management
- Ability to develop technical standards, diagrams, and support documentation
- Strong communication skills and ability to serve as the technical liaison among Operations, Automation, Engineering, IT, and Cybersecurity teams
- Ability to provide implementation support and training to plant stakeholders
- Willingness and ability to travel up to 25% to domestic and international manufacturing facilities
- Bachelor's or Master’s degree in Computer Science or other related field preferred; or relevant equivalent experience
Benefits
Comp & perks- Day 1 Benefits Coverage with low cost Medical, Vision, Dental
- Day 1 Paid-time Off and Vacation
- 4.5% Company Match 401(k) plan
- $500 Annual Company-paid Lifestyle Benefit
- Competitive Compensation and Bonuses
- Company-paid Life and Disability Insurance
- Employee Stock Purchase Plan
- Training and Advancement Opportunities