Change Manager

CMT SERVICES, Inc.

. Lead change strategy, stakeholder engagement, and user adoption for USDA's Enterprise Human Capital Modernization & Transformation initiative .

Posted 9/17/2026contractWashington • District of Columbia • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in change management and organizational transformation, with a strong focus on stakeholder engagement, training development, and readiness assessments. Proficient in developing communication plans and monitoring change adoption metrics to ensure successful transitions.

Highest-signal resume keywords

Change ManagementStakeholder EngagementTraining DevelopmentReadiness AssessmentOrganizational Change Strategy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change Management StrategiesBusiness AnalysisImpact AssessmentUser Acceptance TestingTraining Needs AnalysisData CleanupRisk AnalysisMetrics MonitoringStandard Operating ProceduresDocumentation Development

Soft Skills

CommunicationLeadershipCollaborationAdvisory SkillsOutreach

Industry Keywords

Enterprise Human Capital ModernizationOrganizational ChangeStakeholder AnalysisUser AdoptionData ValidationKnowledge ManagementTraining CoordinationResistance MitigationAgency Data SMEsWashington, DC

About the role

Key responsibilities & impact

Lead change strategy, stakeholder engagement, and user adoption for USDA's Enterprise Human Capital Modernization & Transformation initiative
Develop training materials and readiness assessments supporting transitions to new systems and processes
Gather requirements and conduct readiness assessments and risk analysis
Support user acceptance testing (UAT)
Develop business processes
Create communication plans and organizational change strategies
Conduct stakeholder engagement and training
Monitor readiness and adoption metrics
Develop training materials, standard operating procedures (SOPs), workshops, shadowing sessions, and documentation
Manage knowledge repositories
Conduct outreach to agency data SMEs regarding data cleanup and validation expectations
Advise leadership on organizational change risks, issues, and opportunities

Requirements

What you’ll need

3 to 5 years of progressive professional experience in change management, organizational change, or business analysis
Experience developing and implementing change management strategies and plans supporting program, system, data, and process transitions
Experience conducting stakeholder analyses, impact assessments, and readiness evaluations supporting organizational and operational change
Experience developing and maintaining change strategies, stakeholder engagement plans, and resistance-mitigation plans
Experience developing communication plans for agency data SMEs addressing data cleanup and validation expectations
Experience managing outreach to improve mission-area participation in data preparation
Experience supporting training needs analysis, training development coordination, and OPM's train-the-trainer model
Experience supporting end-user adoption
Experience monitoring and reporting change adoption and effectiveness using metrics, surveys, and feedback mechanisms
Experience advising leadership regarding organizational change risks, issues, and opportunities
Bachelor's degree in Computer Science, Information Systems, Information Technology, or Computer Engineering
Ability to attend meetings at USDA in Washington, DC

Benefits

Comp & perks

One 1-year base period plus 1-year option periods
Mostly remote work arrangement
Supportive, collaborative environment
Career advancement opportunities
Opportunity to contribute to meaningful infrastructure development