Director – Data & Systems, Development

CNE Christian Foundation

. Own or oversee the internal super-user administration of the Development department’s CRM .

Posted 11/6/2026full-timeRemote • United StatesLead💰 $79,872 - $106,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in CRM administration, data management, and integration, with a strong focus on donor relations and fundraising strategies. Proven ability to lead teams, manage vendor relationships, and ensure data quality and governance standards.

Highest-signal resume keywords

CRM AdministrationData Integration ConceptsSalesforce NPSPWeGive Platform ManagementData Governance Standards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ManagementData AnalysisReport BuildingData Hygiene MaintenanceData AuditsTroubleshootingRequirements GatheringProcess MappingData Quality StandardsDocumentation Practices

Soft Skills

Effective CommunicationMentorshipTeam CollaborationConfidential Information Handling

Tools & Technologies

Salesforce NPSPWeGiveMicrosoft Office Suite

Industry Keywords

NonprofitFundraisingDonor RelationsData GovernanceBusiness Solutions Analysis

About the role

Key responsibilities & impact

Own or oversee the internal super-user administration of the Development department’s CRM
Administer the WeGive giving site/donor portal and marketing automation platform
Oversee departmental data reporting and business solutions analysis
Report directly to the Executive Director of Development Services with updates on CRM and WeGive system health, vendor issues, data integrity risks, reporting priorities, and platform roadmap needs
Serve as the Executive Director’s primary technical partner for Development systems
Manage the Constituent Records Management team and Business System Analyst role
Provide first-line troubleshooting for CRM issues and coordinate escalated issues with outsourced IT vendors
Test and validate vendor updates and patches before deployment
Maintain documentation of CRM data mapping, workflows, and internal processes
Own data integration between WeGive and the CRM
Troubleshoot synchronization failures and data discrepancies
Establish source-of-truth standards for donor data
Oversee reports, dashboards, and ad hoc data requests
Lead requirements gathering and process mapping for reporting requests, system changes, and workflow improvements
Conduct limited-scope data analysis to support fundraising strategy
Partner with Prospect Development and Donor Relations on data structures and operational needs
Manage constituent records, data management protocols, appends, and audits
Oversee data quality standards, definitions, and governance practices
Support donor-data compliance and security practices
Provide training and documentation to Development staff

Requirements

What you’ll need

Annually affirm InterVarsity’s Statement of Faith
Bachelor’s degree in Business Administration, Data Management or Computer Science
5+ years of experience administering a CRM or donor database in a nonprofit or fundraising context
Experience building or troubleshooting reports and dashboards from donor/constituent data
Experience managing data hygiene maintenance programs and performing appends and data audits
Strong working knowledge of data integration concepts between platforms (imports/exports, sync logic, troubleshooting data discrepancies)
Excellent ability to translate between technical systems work and the practical needs of fundraising, donor relations, and gift processing staff
Experience managing vendor relationships or working closely with outsourced IT/technical partners
Direct experience with Salesforce NPSP
Direct experience with a giving site/donor portal and/or marketing automation platform (WeGive or comparable)
Experience with business solutions analysis or requirements gathering for system/process changes
Supervisory or mentorship experience
Experience establishing data governance standards or documentation practices
Effective oral and written communication skills
Ability to handle confidential information
A working knowledge of current Microsoft Software applications (Outlook, Word, Excel, Access and PowerPoint) is preferred
Demonstrated ability and commitment to work in a diverse team environment

Benefits

Comp & perks

403(b) Retirement Savings Plan
403(b) matching contributions
Dental insurance
Employee assistance program
Employee discounts
Flexible work schedule
Flexible spending accounts
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance
Competitive benefits package
Health care
Retirement savings with a match