Assistant Store Manager

CNG Holdings, Inc.

. Serve and educate customers on the product portfolio by presenting product and service options .

Posted 10/27/2026full-timeTulsa • Oklahoma • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills, effective communication, and cash handling expertise while adhering to compliance regulations. Capable of managing multiple tasks in a fast-paced environment and maintaining accurate transaction processing.

Highest-signal resume keywords

Customer ServiceCash HandlingActive ListeningMicrosoft Office ProficiencyCompliance Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingTransaction ProcessingSales ExperienceBank DepositsCustomer Verification

Soft Skills

Active ListeningVerbal CommunicationWritten CommunicationMultitaskingProblem Solving

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Federal RegulationsState RegulationsCustomer EducationService OptionsAutonomous Environment

About the role

Key responsibilities & impact

Serve and educate customers on the product portfolio by presenting product and service options
Escalate unresolved issues to the store manager, District Director of Operations, and corporate office
Answer telephone inquiries regarding customer questions, applications, requests, and other issues
Perform outbound customer sales, courtesy, and collection calls in accordance with regulations and procedures
Respond professionally and accurately to customers and explain possible solutions
Use active listening to confirm or clarify information and defuse complaints
Handle and count currency, cash, and coins, including managing the cash drawer and cash deposits
Perform bank deposits or bank pick-ups as required
Balance batch receipts with store sales reports and help resolve discrepancies
Verify customer information
Process transactions accurately, including loans, check cashing, and Net Spend
Comply with federal and state regulations and company policies
Complete compliance training and quarterly I Agree on time
Perform other duties as assigned

Requirements

What you’ll need

High school diploma, GED, or equivalent experience
1+ year(s) of experience with sales, customer service, and/or cash handling preferred
Strong customer service, active listening, and verbal and written communication skills
Proficient in Microsoft Office programs
Ability to multitask, prioritize, and work in an autonomous environment
Must have own personal reliable transportation; must maintain a valid Driver’s License and valid Automobile Insurance while employed
Ability and willingness to consistently live and embrace core values
Must be able to lift up to 50lbs, with or without reasonable accommodations
Must be able to travel to all stores within the assigned district with personal vehicle
May be asked to travel to neighboring districts
May require overnight travel
Must work assigned shifts as scheduled

Benefits

Comp & perks

Equal Opportunity/Affirmative Action Employer
Personal vehicle and automobile insurance required for work-related travel