Assistant Store Manager

CNG Holdings, Inc.

. Serve and educate customers on the product portfolio by presenting product and service options that meet their needs .

Posted 10/28/2026full-timeSalt Lake City • Utah • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills, active listening, and effective communication while managing cash handling and compliance with federal regulations. Capable of multitasking and prioritizing tasks in a fast-paced environment, ensuring customer satisfaction and adherence to company policies.

Highest-signal resume keywords

Customer ServiceCash HandlingActive ListeningMicrosoft Office ProficiencyVerbal And Written Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingTransaction ProcessingCustomer VerificationBank DepositsSales Experience

Soft Skills

Active ListeningCommunication SkillsMultitaskingProblem SolvingCustomer Support

Certifications & Qualifications

Valid Driver's LicenseValid Automobile Insurance

Industry Keywords

Federal RegulationsCompliance TrainingCustomer ApplicationsStore ProceduresDistrict Operations

About the role

Key responsibilities & impact

Serve and educate customers on the product portfolio by presenting product and service options that meet their needs
Escalate unresolved issues to the store manager, District Director of Operations, and corporate office
Answer telephone inquiries regarding general questions, customer applications, requests, and other issues
Perform outbound customer sales, courtesy, and collection calls in accordance with federal regulations, store procedures, and district or region expectations
Respond professionally and accurately to customers, explaining possible solutions and ensuring customers feel supported and valued
Interact with customers using active listening to confirm or clarify information and diffuse complaints
Handle and count currency, cash, and coins; manage cash drawers; move cash from the secure safe to the cash drawer; and perform other cash-handling requirements
Perform bank deposits or bank pickups as assigned
Balance batch receipts with store sales reports at the end of the day and assist with over/short discrepancy resolution
Perform customer verifications to validate presented information
Process transactions accurately and according to company policy, including loans, check cashing, and NetSpend
Comply with federal and state regulations and company policies and procedures
Complete compliance trainings and quarterly I Agree requirements on time
Perform other duties as assigned

Requirements

What you’ll need

High school diploma, GED, or equivalent experience
1+ year(s) of experience with sales, customer service, and/or cash handling preferred
Strong customer service, active listening, and verbal and written communication skills
Proficient in Microsoft Office programs
Ability to multitask, prioritize, and work in an autonomous environment
Must have own personal reliable transportation in compliance with published policy and procedure; public transportation or transportation from family or friends may not qualify
Must maintain a valid Driver’s License and valid Automobile Insurance while employed by the company
Ability and willingness to consistently live and embrace core values of accountable, inclusive, transparent, and focused
Must be able to lift up to 50 lbs, with or without reasonable accommodations
Must be able to travel to all stores within the assigned district with personal vehicle
May be asked to travel to neighboring districts
May require overnight travel
Must work assigned shifts as scheduled

Benefits

Comp & perks

Equal Opportunity/Affirmative Action-Employer
Diverse workforce commitment