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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in vulnerability management processes, regulatory compliance, and technical documentation. Proficient in collaborating with cross-functional teams to deliver security solutions and manage client relationships effectively.
Highest-signal resume keywords
Vulnerability ManagementCompliance MonitoringWeb Application TestingBurp Suite ProfessionalITSM Solutions
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vulnerability ScanningAPI TestingNetwork TestingTechnical DocumentationRoot Cause AnalysisRisk AnalysisPlaybook DevelopmentTroubleshootingConfiguration StandardsSecurity Anomaly Communication
Soft Skills
Critical ThinkingCollaborationProfessional AttitudeCommunicationGuidance and Instruction
Tools & Technologies
JiraServiceNowNessusPrismaAquasecDefenderBurp SuiteScanning DevicesDAST ToolsITSM Solutions
Certifications & Qualifications
CISSPCISACISMPMPPCI ASV
Industry Keywords
FedRAMPFISMASOCISOHIPAAHITRUSTPCICIS Critical Security ControlsManaged Service OrganizationSecurity Operations
Tech Stack
Tools & technologiesCloudITSMPMPServiceNow
About the role
Key responsibilities & impact- Provide operational support for vulnerability management processes for clients with regulatory compliance requirements
- Join a collaborative security operations team delivering vulnerability management services to cloud service providers and highly regulated organizations
- Communicate security anomaly alerts to clients
- Assist customers with scanning FedRAMP environments and managing false positives
- Create Plans of Action and Milestones (POAMs) from customer scan data
- Communicate insights and proposed remediation strategies to internal management
- Create formal documentation, reports, and briefings
- Liaise between vulnerability management, SRE, and customer teams
- Configure and troubleshoot scanning devices
- Develop technical solutions to automate repeatable tasks
- Provide guidance, instruction, and thought leadership to clients and team members
- Open and follow up on tickets and customer requests
- Investigate root causes of issues across technologies
- Coordinate Coalfire and client teams during escalations to expedite resolution
Requirements
What you’ll need- US citizenship required due to client contractual requirements
- Experience supporting clients in a managed service organization
- Familiarity with ITSM solutions such as Jira and ServiceNow and meeting SLAs
- 2-4 years of experience in professional services, vulnerability management, and compliance monitoring
- Skills in web application testing, API testing, and network testing
- Previous experience with Burp Suite Professional or similar DAST tools
- Ability to analyze information security vulnerabilities and collaborate with teams for remediation
- Experience with container scanning tools such as Prisma, Aquasec, or Defender preferred
- Experience developing playbooks, runbooks, and troubleshooting technical issues
- Knowledge of vulnerability scoring systems such as CVSS/CMSS
- Experience with vulnerability scanning tools such as Nessus and Burp Suite
- Ability to analyze vulnerabilities and adjust risk ratings based on internal factors
- Familiarity with OS Baseline Configuration standards, such as CIS Critical Security Controls Scanning
- Experience working with auditors to ensure adherence to controls, policies, and standards
- Strong documentation skills, including technical diagrams and descriptions
- Ability to work independently and as part of a team with a professional attitude and demeanor
- Critical thinking and ability to balance environmental requirements with mission needs
- BS or above in a related Information Technology field, or equivalent combination of education and experience
- Bonus: Previous experience supporting 24x7x365 security operations for a SaaS vendor
- Bonus: PCI ASV, CISSP, CISA, cloud vendor, PMP, CISM, or CISA certifications
- Bonus: Familiarity with FedRAMP, FISMA, SOC, ISO, HIPAA, HITRUST, or PCI frameworks
Benefits
Comp & perks- Flexible work model allowing work from home or an office
- Employee resource groups
- In-person and virtual events
- Paid parental leave
- Flexible time off
- Certification and training reimbursement
- Digital mental health and wellbeing support membership
- Comprehensive insurance options
- Potential eligibility for annual incentive, commission, and/or recognition programs
