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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in managing Salesforce Consumer Goods Cloud implementations and driving strategic relationships within the Retail & Consumer Goods sector. Proven ability to lead teams, manage complex projects, and deliver tailored solutions that enhance client satisfaction and business growth.
Highest-signal resume keywords
Salesforce Consumer Goods Cloud ImplementationRetail ExecutionTrade Promotion ManagementProject ManagementRelationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce SolutionsDigital TransformationKey Account ManagementTrade Spend ManagementField Sales OperationsProposal DevelopmentContract ManagementRisk ManagementBudgetingScope Definition
Soft Skills
Detail-OrientedStress ManagementInfluential LeadershipTrusted Advisor Relationship Building
Tools & Technologies
Salesforce Sales CloudSalesforce Service CloudSalesforce Commerce CloudSalesforce Marketing CloudSalesforce Data CloudTableau
Industry Keywords
Retail & Consumer GoodsCPGGo-To-Market StrategiesDistributor ManagementCustomer Care Workflows
Tech Stack
Tools & technologiesCloudTableau
About the role
Key responsibilities & impact- Serve as the primary trusted advisor for a portfolio of Retail & Consumer Goods clients
- Establish strategic executive-level relationships across sales, field operations, marketing, and IT functions
- Manage portfolio performance, including booking targets, revenue realization, margin health, and customer satisfaction
- Identify account expansion opportunities using tailored Salesforce solutions
- Lead executive conversations on retail execution, field sales operations, distributor management, and customer care workflows
- Lead engagement planning, budgeting, scope definition, and staffing for complex Salesforce Consumer Goods Cloud and multi-cloud implementations
- Oversee project kick-offs, sprint planning, solution architecture alignment, and delivery governance
- Align SOW deliverables with delivery team capacity and capability
- Manage engagement risk, dependencies, and executive escalations
- Refine Consumer Goods Cloud project delivery methodology
- Lead proposal development, RFPs, pitch presentations, and pricing strategies
- Apply functional knowledge of retail execution, field rep scheduling, territory management, planogram compliance, order capture, and trade spend management to pre-sales
- Lead, mentor, and build consultant and technical teams
- Contribute to practice-building assets, RCG reusable accelerators, and Salesforce Consumer Goods Cloud thought leadership
Requirements
What you’ll need- 10+ years of consulting or digital transformation experience, primarily within the Retail & Consumer Goods (RCG) or CPG sectors
- Strong domain understanding of CPG go-to-market strategies, retail execution, field sales operations, trade promotion management (TPM/TPO), key account management, and distributor delivery models
- 5+ years’ experience delivering Salesforce or CRM projects
- Proven relationship and program management skills
- Experience growing and developing strong, trusted-advisor relationships with customers
- Project management experience including proposals, contract management, pricing, risk management, and project staffing
- Ability to lead and manage teams through influence while functioning as an individual contributor
- Participation in Sales and Business Development efforts
- Hands-on exposure to or leadership of Salesforce Consumer Goods Cloud (CGC) implementations, including Retail Execution, Trade Promotion Management, and Field Rep Analytics
- Broad familiarity with Salesforce Sales Cloud, Service Cloud, Commerce Cloud, Marketing Cloud, Data Cloud, or Tableau in an RCG setting
- Working knowledge of CRM or Marketing Automation applications, specifically Salesforce
- Extremely detail-oriented
- Ability to handle stress and last-minute, urgent requests
- Must have full-time permanent US work authorization
- Bachelor’s Degree preferred, or equivalent experience
- Travel to client sites, as needed
Benefits
Comp & perks- Flexible working hours with an emphasis on a life-work balance
- Remote flexible work
- Unlimited Paid Time Off (RTO)
- 401K with Company Match
- Medical, Vision, & Dental coverage
- Competitive quarterly bonus opportunities
- Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems
- Occasional in-house competitions with spot bonuses
- Flexible and fun team culture
- Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, and team-building events
- Monthly All-Hands calls
- Open-door leadership policy with access to mentorship and guidance
- Opportunities for accelerated growth, networking, and career guidance and support
- Trust, transparency and respect across all levels of the company