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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in enterprise consulting and commercial leadership within the Salesforce ecosystem, with a strong focus on managing multi-million-dollar digital transformation pursuits and building C-level relationships. Proven ability to lead complex proposal development, strategic advisory engagements, and navigate matrixed teams in high-stakes environments.
Highest-signal resume keywords
Salesforce Ecosystem ExpertiseEnterprise Consulting LeadershipMulti-Million-Dollar Program ManagementC-Level Relationship ManagementHybrid Seller-Doer Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce Solutions ArchitectureProposal DevelopmentCommercial ModelingSOW ArchitecturePipeline ManagementEnterprise Discovery MethodologiesAI-Driven WorkflowsData ModernizationUnified Commerce RoadmapsPlatform Rationalization
Soft Skills
LeadershipCollaborationStrategic AdvisoryCommunicationNegotiation
Tools & Technologies
SalesforceSnowflakeMuleSoftTableauSAPOracle
Industry Keywords
Consumer & Business ServicesRetailCPGTravel/HospitalityProfessional Services
Tech Stack
Tools & technologiesCloudERPOracleTableau
About the role
Key responsibilities & impact- Own and execute go-to-market pursuit strategies across Tier-1 CBS enterprise accounts
- Manage complex, multi-million-dollar, multi-year digital transformation pursuits
- Co-sell with Salesforce leadership across Commerce Cloud, Marketing Cloud, Data Cloud, Revenue Cloud, and Service Cloud
- Align with TCS Client Partners in a joint paired-coverage model to position Coastal as the dedicated Salesforce Center of Excellence
- Identify and capture Salesforce and data transformation whitespace within established CBS enterprise accounts
- Lead pursuit strategy, proposal development, commercial modeling, and SOW architecture
- Collaborate with Pre-Sales and Delivery Leadership to align deal economics with delivery realities and margin targets
- Maintain pipeline management within Salesforce and forecast enterprise pursuits, software influence, and professional services revenue
- Establish and nurture C-level relationships across CBS enterprises
- Lead billable paid advisory engagements, including True North roadmaps, operating model assessments, process optimizations, unified commerce roadmaps, and platform rationalization studies
- Serve as named billable Executive Sponsor / Engagement Director on high-stakes programs
- Lead monthly and quarterly executive steering committees with client executives
- Maintain strategic advisory check-ins during implementation to bridge pre-sales commitments with delivery execution
- Protect project health and identify Phase 2+ expansion opportunities
- Advise client executives on platform consolidation, AI-driven workflows, and data modernization across omnichannel, direct-to-consumer, and B2B service models
Requirements
What you’ll need- 15+ years of enterprise consulting & commercial leadership within the Salesforce ecosystem or enterprise IT services
- Deep domain experience in Consumer & Business Services (CBS), including Retail, CPG, Travel/Hospitality, or Professional/Business Services
- Proven track record of closing and governing multi-million-dollar, multi-year programs
- Proven experience in a hybrid “Seller-Doer” role with accountability for both an enterprise bookings quota and billable client utilization
- Strong architectural understanding of enterprise-grade Salesforce solutions: Core Cloud, Revenue Cloud/CPQ, Commerce Cloud, Data Cloud, Marketing Cloud, and Service Cloud
- Familiarity with adjacent ecosystem platforms including Snowflake, MuleSoft, Tableau, and core ERP integrations such as SAP/Oracle
- Proven track record operating within or alongside a Global Systems Integrator (GSI) like TCS
- Ability to navigate matrixed pursuit teams and structured co-sell motions with enterprise software partners
- Capable of commanding boardrooms, leading RFP orals, and running C-level executive steering committees
- Willingness to travel up to approximately 50–75%, including potential international travel
- Must have full-time permanent US work authorization
- Prior foundational background as a hands-on Management Consultant, Solution Architect, or Delivery Director preferred
- Experience running structured enterprise discovery methodologies preferred
- Hands-on or advisory experience within the Salesforce ecosystem; Agentforce and other AI-driven implementations strongly preferred
- Prior quota-carrying experience within a GSI-affiliated or partner-ecosystem sales organization preferred
- Bachelor's degree or equivalent practical experience
Benefits
Comp & perks- Flexible working hours with an emphasis on a life-work balance (in that order!)
- Unlimited Paid Time Off (RTO)
- 401K with Company Match
- Medical, Vision, & Dental coverage
- Competitive quarterly bonus opportunities
- Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems
- Occasional in-house competitions with spot bonuses
- Monthly All-Hands calls
- Open-door leadership policy with access to mentorship and guidance
- Opportunities for accelerated growth, networking, and career guidance and support
- Trust, transparency and respect across all levels of the company
