Director – Sales

Coastal

. Engage with executive-level leaders at national and regional nonprofits to grow the customer base and win new-logo business .

Posted 9/15/2026full-timeRemote • Florida • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce Delivery Consulting with a strong focus on nonprofit governance, customer relationship management, and sales strategy execution. Proven ability to mentor junior team members and manage complex sales cycles while maintaining strong customer relationships.

Highest-signal resume keywords

Salesforce Delivery ConsultingSalesforce Ecosystem ExperienceCustomer Relationship ManagementConsultative MindsetProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesforceSales StrategyBusiness DevelopmentForecastingPipeline ManagementGrant ManagementSOW CreationTerritory PlanningPortfolio GrowthNonprofit Programmatic Goals

Soft Skills

Excellent CommunicationOrganizational SkillsDetail-OrientedMentoringPresentation Skills

Tools & Technologies

MulesoftTableauSlackZoominfoLinkedIn

Industry Keywords

Nonprofit GovernanceFundraising CyclesCustomer Lifecycle ManagementRFP ProcessesCo-prime Opportunities

Tech Stack

Tools & technologies

CloudTableau

About the role

Key responsibilities & impact

Engage with executive-level leaders at national and regional nonprofits to grow the customer base and win new-logo business
Create detailed business and territory plans to attain annual goals and quotas alongside the BDR team
Unearth new opportunities through outbound outreach and industry networking, including Dreamforce and NTC/NTEN
Manage the entire customer relationship lifecycle from prospecting through contract execution and project completion support
Lead discovery conversations covering nonprofit programmatic goals, fundraising hurdles, and constituent engagement objectives
Present Salesforce products, including Nonprofit Cloud and Grant Management, aligned with organizations’ theory of change and strategic plans
Provide professional after-sales support to strengthen customer relationships and long-term success
Maintain forecasting and pipeline management practices for leadership visibility
Mentor and grow junior Business Development resources and provide team oversight and support
Engage with Salesforce Nonprofit/HED RVPs and AEs to drive co-prime opportunities within the Salesforce.org ecosystem
Partner with Coastal Business Unit Leadership to align business development efforts with project delivery
Create estimates and SOWs accounting for nonprofit budget constraints, grant-dependent timelines, and compliance requirements
Create and deliver SOWs in line with the Coastal methodology, including scope, objectives, requirements, fees, and assumptions
Travel as needed to support sales cycles and close business

Requirements

What you’ll need

5+ years proven expertise as a Salesforce Delivery Consultant or similar role
5+ years of Sales experience is ideal, but candidates with less sales experience may be considered if they exhibit strong desire and enthusiasm for sales
Proven portfolio growth experience
Experience in the Salesforce Ecosystem
Ability to take ownership and actively drive sales pursuits
Commitment to building long-term customer relationships and winning business through trusted relationships
Consultative mindset with an understanding of nonprofit governance, board relations, and fundraising cycles
Understanding of and relationships within the Salesforce portfolio and solutions such as Mulesoft, Tableau, and Slack
Excellent communication, preparation, strategy, presentation, and execution skills
Ability to project manage a sales cycle collaboratively with pre-sales, delivery, SMEs, and industry professionals
Organizational skills with a detail-oriented approach to complex grant or RFP processes
Experience with Salesforce, Zoominfo, and LinkedIn
Must have full-time permanent US work authorization
Bachelor’s Degree preferred, or equivalent experience
Experience as a Salesforce Consultant, preferably at an implementation partner

Benefits

Comp & perks

Flexible working hours with an emphasis on a life-work balance (in that order!)
Remote flexible work
Unlimited Paid Time Off (RTO)
401K with Company Match
Medical, Vision, & Dental coverage
Competitive quarterly bonus opportunities
Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems
Occasional in-house competitions with spot bonuses
A flexible and fun team culture
Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events
Monthly All-Hands calls
Open-door leadership policy with access to mentorship and guidance
Opportunities for accelerated growth, networking, and career guidance and support
Trust, transparency and respect across all levels of the company