Director – Sales, HLS

Coastal

. Build relationships with Health Systems (Providers), Health Insurance companies (Payers), Pharmaceutical firms, and MedTech organizations .

Posted 10/9/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce solutions tailored for Health and Life Sciences, with a strong focus on building relationships and driving sales through consultative approaches. Proven ability to manage the customer relationship lifecycle and engage with C-level stakeholders to facilitate digital transformation.

Highest-signal resume keywords

Salesforce Delivery ExpertiseHealthcare IT ExperienceSales Cycle ManagementCustomer Relationship ManagementConsultative Selling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce Health CloudSalesforce Life Sciences CloudSalesforce ShieldMulesoftData 360Sales ForecastingPipeline ManagementSOW CreationTerritory PlanningClinical Trial Management

Soft Skills

Excellent CommunicationOrganizational SkillsTime-Management SkillsDetail OrientedConsultative Mindset

Tools & Technologies

SalesforceTableauSlack

Industry Keywords

Health SystemsHealth InsurancePharmaceuticalMedTechIntegrated Delivery NetworksBiotech StartupsPayersPatient-Centric CareDigital TransformationCustomer Success

Tech Stack

Tools & technologies

CloudTableau

About the role

Key responsibilities & impact

Build relationships with Health Systems (Providers), Health Insurance companies (Payers), Pharmaceutical firms, and MedTech organizations
Collaborate with teams to design Salesforce solutions prioritizing patient-centric care and clinical efficiency
Engage C-level stakeholders to drive digital transformation and win new HLS logo accounts
Create territory plans aligned with HLS fiscal cycles and regulatory shifts
Unearth net new sales opportunities through outbound calls, emails and networking
Manage the customer relationship lifecycle from prospecting through securing business contacts and account expansion
Lead discovery conversations to uncover customer pain points, including patient acquisition, care coordination, provider recruitment and clinical trial management
Present Salesforce Health Cloud, Life Sciences Cloud, Salesforce Shield, Mulesoft and Data 360 solutions
Provide ongoing customer support and maintain long-term customer success
Maintain forecasting and pipeline management practices
Mentor and grow junior Business Development resources
Engage with Salesforce HLS-focused RVPs and AEs to drive co-prime opportunities
Partner with Coastal Business Unit Leadership throughout sales cycles to align business development with project delivery
Create estimates aligned with customer requirements, expectations and deliverables
Create and deliver SOWs in line with Coastal standards
Travel as needed to support sales cycles and close business

Requirements

What you’ll need

5+ years proven expertise as a Salesforce Delivery or Sales Consultant, specifically with HLS implementations
5+ years of Sales experience
Experience in Healthcare IT or Life Sciences professional services is a major plus
Experience navigating the buying process of large IDNs (Integrated Delivery Networks), Biotech startups, or national Payers
Ability to take ownership and responsibility for, and actively drive sales pursuits
Commitment to building long term relationships with customers and winning business through trusted relationships
Consultative mindset and a dedication to learning in a dynamic environment
Understanding of and relationships within the Salesforce portfolio and newly acquired solutions such as Mulesoft, Tableau, Slack, etc.
Excellent communication, preparation, strategy, presentation and execution skills
Ability to run an end to end sales cycle collaboratively with pre-sales, delivery, SMEs and Industry Professionals
Organizational and time-management skills; detail oriented and process driven
Must have full-time permanent US work authorization
Bachelor’s Degree preferred, or equivalent experience
Experience as a Salesforce Consultative seller
Existing Salesforce RVP, AE relationships in HLS space

Benefits

Comp & perks

Flexible working hours with an emphasis on a life-work balance (in that order!)
Remote flexible work
Unlimited Paid Time Off (RTO)
401K with Company Match
Medical, Vision, & Dental coverage
Competitive quarterly bonus opportunities
Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems
Occasional in-house competitions with spot bonuses
A flexible and fun team culture
Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events
Monthly All-Hands calls
Open-door leadership policy with access to mentorship and guidance
Opportunities for accelerated growth, networking, and career guidance and support
Trust, transparency and respect across all levels of the company