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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and implementing custom solutions on Salesforce Life Sciences Cloud, with a strong focus on integrating enterprise platforms and managing project deliverables in the Healthcare & Life Sciences sector.
Highest-signal resume keywords
Salesforce Life Sciences Cloud ExperienceSalesforce Administrator CertificationHealthcare & Life Sciences Domain KnowledgeData Modeling and Integration SkillsProject Management and Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce ConfigurationData MigrationData IntegrationProcess Flow DocumentationTechnical Requirements GatheringEnterprise Platform IntegrationCRM ImplementationSaaS Environment ExperienceWorkflow TranslationLife Sciences Workflows
Soft Skills
Exceptional Communication SkillsCritical ThinkingOwnership of DeliverablesCollaborationFacilitation Skills
Tools & Technologies
Salesforce.comVeevaEHR SystemsEMR SystemsERP Systems
Certifications & Qualifications
Salesforce Administrator Certification
Industry Keywords
HealthcareLife SciencesPharmaBiotechMedTech
Tech Stack
Tools & technologiesCloudERPSFDC
About the role
Key responsibilities & impact- Design, configure, and implement custom solutions on Salesforce.com, primarily Salesforce Life Sciences Cloud
- Support capabilities for Commercial operations, Clinical Operations, Patient Services, and Provider/KOL engagement
- Facilitate discovery sessions and capture complex Life Sciences workflows
- Translate workflows into functional design documentation, process flows, and technical requirements
- Collaborate with cross-functional Coastal and client teams
- Exercise independent judgment on small-to-medium engagements or lead major workstreams on large enterprise transformations
- Oversee Salesforce administration, configuration, data modeling, data migration, and integration strategy
- Integrate Salesforce with enterprise Life Sciences platforms such as ERP, Veeva, EHR/EMR systems, and lab data feeds
- Drive consensus across Commercial, Clinical, Compliance, and IT stakeholders
- Lead client workshops and present value-focused technology solutions
- Manage discrete project engagements and serve as a trusted advisor to Life Sciences leaders
- Seek opportunities to develop professional skills
- Achieve one technical certification each quarter as specified by the immediate supervisor/manager
Requirements
What you’ll need- 5–7 years of total professional experience, including at least 2+ years in consulting
- Direct experience delivering solutions within the Healthcare & Life Sciences (HLS) space
- Hands-on experience with Salesforce Life Sciences Cloud or Health Cloud within Life Sciences contexts
- Solid understanding of industry processes across Pharma, Biotech, or MedTech
- Active Salesforce Administrator certification required
- Proven ability to configure, administer, and architect data models within Salesforce
- Fundamental understanding of implementing and integrating enterprise platforms, including CRM, ERP, and clinical systems, in a SaaS environment
- Exceptional verbal and written communication skills
- Demonstrated ability to take ownership of project deliverables, think critically, and lead workstreams with minimal direct supervision
- Must have full-time permanent US work authorization
- Bachelor’s Degree preferred, or equivalent experience
- Ability to travel with client or project team as needed
Benefits
Comp & perks- Flexible working hours with an emphasis on a life-work balance
- Remote flexible work
- Unlimited Paid Time Off (RTO)
- 401K with Company Match
- Medical, Vision, & Dental coverage
- Competitive quarterly bonus opportunities
- Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems
- Occasional in-house competitions with spot bonuses
- Flexible and fun team culture
- Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events
- Monthly All-Hands calls
- Open-door leadership policy with access to mentorship and guidance
- Opportunities for accelerated growth, networking, and career guidance and support
- Trust, transparency and respect across all levels of the company