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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce solution design and implementation, with a strong focus on the Health and Life Sciences industry. Proficient in Salesforce administration, project scoping, and stakeholder management, ensuring customer satisfaction and successful project delivery.
Highest-signal resume keywords
Salesforce Platform Business AnalysisSalesforce Administrator CertificationSales Cloud Consultant CertificationService Cloud Consultant CertificationHealth Cloud Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce AdministrationData MigrationEntity Relationship DiagramsObject Relationship DiagramsSalesforce Custom ComponentsIntegration ArchitectureAgile MethodologyProject ScopingReporting/Dashboard CreationTechnical Documentation
Soft Skills
Excellent Organizational SkillsClient-Facing ExperienceStakeholder ManagementCollaborationProblem-Solving
Tools & Technologies
Salesforce ProductsAppExchangeCRM SystemsERP Systems
Certifications & Qualifications
Salesforce AdministratorSales Cloud ConsultantService Cloud ConsultantHealth Cloud Accredited Professional
Industry Keywords
Health and Life SciencesTechno Functional CapacitySoftware Development Life CycleSalesforce.com Cloud Knowledge
Tech Stack
Tools & technologiesCloudERPSDLCSFDC
About the role
Key responsibilities & impact- Design solutions leveraging Salesforce products, features, best practices, and custom components to meet customer needs
- Deliver technical and non-technical project documentation with architecture diagrams, data models, and integration architecture
- Own overall solution design and build task development
- Estimate effort required to complete build tasks
- Oversee reporting/dashboard creation and user acceptance testing
- Determine when to use declarative versus programmatic development, partner applications, and AppExchange products
- Perform Salesforce administration, configuration, and data migration duties as needed
- Work with Coastal team members and client members toward customer satisfaction and success
- Act as a solution subject matter expert with Delivery leadership and Account Executives to scope sales proposals
- Partner with Project Managers to foster collaboration with delivery and customer project teams
- Develop professional and technical skills and support the growth of Coastal team members
- Achieve and maintain necessary Salesforce technical and Salesforce partner certifications
Requirements
What you’ll need- Prior experience working within the Health and Life Sciences industry as an employee, or supporting them as a client in a techno functional capacity
- 4-6 years of advanced skills in Salesforce Platform Business Analysis and exposure to Project Scoping
- 2+ years experience in a Senior Consultant or equivalent seniority role
- Strong competencies around the core Salesforce.com platform
- Applied knowledge of Salesforce and the Sales, Services, and Marketing functions
- Active Salesforce Administrator, Sales Cloud Consultant, and Service Cloud Consultant Certification required
- Minimum 4x Salesforce certifications preferred
- Additional Salesforce.com cloud knowledge specific to industry/verticals preferred
- Previous experience with software development life cycle, Agile or Hybrid preferred
- Ability to create entity relationship and object relationship diagrams
- Excellent organizational skills and ability to handle multiple tasks simultaneously
- Experience being client-facing and/or acting as an internal project leader and managing multiple stakeholders
- Ability to develop practical solutions and methodologies on the Salesforce platform
- Must have full-time permanent US work authorization
- Bachelor’s Degree preferred, or equivalent experience
- Experience with Health Cloud, and Health Cloud Accredited Professional preferred
- Experience with Life Sciences Cloud and/or certification
- Travel, as required by client or project milestones
- Basic knowledge of common enterprise systems CRM or ERP
Benefits
Comp & perks- Flexible working hours with an emphasis on a life-work balance
- Remote flexible work
- Unlimited Paid Time Off (RTO)
- 401K with Company Match
- Medical, Vision, & Dental coverage
- Competitive quarterly bonus opportunities
- Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems
- Occasional in-house competitions with spot bonuses
- Flexible and fun team culture
- Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events
- Monthly All-Hands calls
- Open-door leadership policy with access to mentorship and guidance
- Opportunities for accelerated growth, networking, and career guidance and support
- Trust, transparency and respect across all levels of the company
