Solution Architect – Sales, Payer/Provider

Coastal

. Lead consultative discovery, architectural assessments, and scoping workshops with health plan executives, CMIOs, CIOs, and clinical operational leaders .

Posted 11/4/2026full-timeRemote • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in architecting complex multi-cloud solutions within the healthcare sector, with a strong focus on Salesforce Health Cloud, MuleSoft, and HIPAA compliance. Proven ability to lead cross-functional teams and deliver compelling technical narratives to C-suite executives.

Highest-signal resume keywords

Salesforce Health Cloud ArchitectureHIPAA Compliance FrameworksMulti-Cloud DeploymentsTechnical Proposal DevelopmentCross-Functional Team Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solution ArchitectureHealthcare OperationsData ModernizationIntegration PatternsGenerative AI FrameworksRFP/RFI ResponsesLevel of Effort ModelingProject Staffing PlansDelivery RoadmapsTechnical Deal-Desk Function

Soft Skills

Exceptional CommunicationStorytellingConsensus-BuildingStrategic Value PitchesNavigating Technical Reviews

Tools & Technologies

SalesforceMuleSoftTableauAgentforceEHR/EMR PlatformsEpicCernerHL7/FHIR StandardsClinical DatabasesCare Management Portals

Certifications & Qualifications

Salesforce Health Cloud Accredited ProfessionalCertified System/Application ArchitectSalesforce AdministratorSalesforce Consultant

Industry Keywords

Healthcare SoftwareUtilization ManagementCare CoordinationClaims AdjudicationMember EngagementProvider Network OperationsPrior AuthorizationClinical SafetyAuditabilityPayer/Provider Demonstrations

Tech Stack

Tools & technologies

CloudTableau

About the role

Key responsibilities & impact

Lead consultative discovery, architectural assessments, and scoping workshops with health plan executives, CMIOs, CIOs, and clinical operational leaders
Clarify business imperatives, clinical workflows, regulatory constraints, technical dependencies, and risk factors
Translate enterprise healthcare objectives into robust, scalable multi-cloud architectures spanning Salesforce Health Cloud, Agentforce, Data Cloud, MuleSoft, Tableau/CRM Analytics, identity, and zero-trust security frameworks
Build Level of Effort models, project staffing plans, phased delivery roadmaps, and explicit delivery assumptions
Own technical scope boundaries to protect delivery margin and de-risk downstream implementation
Lead the technical deal-desk function for complex pursuits
Direct technical proposals, Statements of Work, work-breakdown structures, assumptions, exclusions, and executive presentation materials
Identify high-value healthcare agent use cases and establish guardrails around HIPAA compliance, clinical accuracy, prompt patterns, and human-in-the-loop validation
Guide high-fidelity Payer/Provider demonstration environments and end-to-end user journeys
Direct solution engineers on customized demonstration build-outs
Maintain and advance HLS pre-sales templates, reference architectures, estimation calculators, and reusable playbooks
Deliver technical and commercial narratives, architecture reviews, and platform vision sessions to C-suite leaders, clinical governing boards, and IT review committees
Partner with Sales and Delivery practice leaders to align pricing, terms, staffing models, and contractual risk factors
Drive a formal, documented handoff into engagement kickoff

Requirements

What you’ll need

8+ years in pre-sales solution engineering, solution architecture, or technical leadership within a Salesforce consulting partner or healthcare enterprise software vendor
Deep architectural familiarity with healthcare operations, including utilization management, care coordination, claims adjudication touchpoints, member/patient engagement, prior authorization, provider network operations, and HIPAA/HITECH compliance frameworks
Proven track record architecting complex multi-cloud deployments featuring Salesforce Health Cloud, Data Cloud, MuleSoft, Service Cloud, and enterprise integration patterns
Demonstrated success leading the technical close on multi-million-dollar deals, building defensible LOEs, leading complex RFP/RFI responses, and drafting airtight SOWs
Practical experience designing or evaluating generative AI and autonomous agent frameworks, such as Agentforce, with rigor around healthcare data retrieval, prompt grounding, clinical safety, tone, and auditability
Proven ability to orchestrate cross-functional teams across multiple high-stakes pursuits concurrently
Exceptional communication, storytelling, and consensus-building skills capable of navigating technical architectural reviews and strategic value pitches with C-level healthcare executives
Must have full-time permanent US work authorization
Bachelor’s Degree preferred, or equivalent experience
Active Salesforce Certifications preferred, such as Health Cloud Accredited Professional, Certified System/Application Architect, Administrator, or Consultant
Experience with healthcare data modernization and interoperability, including HIPAA data governance, HL7/FHIR standards, core claims systems, and EHR/EMR platforms such as Epic or Cerner
Experience integrating Salesforce with clinical databases, care management portals, or payer administration systems
Track record of improving pre-sales cycle time, accuracy, and margin through process redesign and automation

Benefits

Comp & perks

Flexible working hours with an emphasis on a life-work balance (in that order!)
Remote flexible work
Unlimited Paid Time Off (RTO)
401K with Company Match
Medical, Vision, & Dental coverage
Competitive quarterly bonus opportunities
Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems
Occasional in-house competitions with spot bonuses
Flexible and fun team culture
Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events
Monthly All-Hands calls
Open-door leadership policy with access to mentorship and guidance
Opportunities for accelerated growth, networking, and career guidance and support
Trust, transparency and respect across all levels of the company