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Quality Assurance Specialist
Cobalt Benefits Group, LLC (DBA: Blue Benefit Administrators, CBA Blue & EBPA). Perform daily pre-pay and post-pay audits of medical claims .
Posted 9/18/2026full-timeRemote • New Hampshire • United StatesMid-LevelSenior💰 $45,000 - $51,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medical claims auditing, benefit administration, and provider contract review, with strong analytical and problem-solving skills. Proficient in collaborating across teams to enhance quality assurance and operational processes.
Highest-signal resume keywords
Medical Claims AuditingBenefit AdministrationProvider Contract ReviewAnalytical SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ProcessingQuality AssuranceBenefit Application ValidationProvider Network TieringReimbursement AccuracyOperational Quality AuditsAudit ReportingProcess ImprovementE-Verify ComplianceAdjudication
Soft Skills
Organizational SkillsProblem-Solving SkillsWritten CommunicationVerbal CommunicationIndependence
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft TeamsJavelina
Industry Keywords
Health InsuranceSelf-Funded Health PlansHealthcare TPABlue Cross Blue Shield StandardsLicensee Desk Level AuditMember Touchpoint Measurement
About the role
Key responsibilities & impact- Perform daily pre-pay and post-pay audits of medical claims
- Validate benefit application, including deductibles, copays, coinsurance, eligibility, and plan provisions
- Audit provider network tiering and reimbursement accuracy
- Verify claims are processed according to provider contracts, fee schedules, and client plan designs
- Identify, document, and communicate claim processing errors and trends
- Conduct production, system configuration, and operational quality audits
- Complete LDLA (Licensee Desk Level Audit) and MTM (Member Touchpoint Measurement) reviews
- Support external client, regulatory, and internal audit activities
- Participate in new client, renewal, and plan change testing efforts
- Produce audit reports and recommend corrective actions and process improvements
- Collaborate with Claims, Provider Maintenance, Customer Service, Configuration, and Implementation teams to resolve quality issues
Requirements
What you’ll need- Associate degree or equivalent combination of education and experience
- 3+ years of health insurance claims processing, auditing, or quality assurance experience
- Strong understanding of medical claims adjudication and benefit administration
- Experience reviewing provider contracts, pricing methodologies, and network structures
- Advanced analytical, organizational, and problem-solving skills
- Proficiency with Microsoft Office, including Excel, Word, Outlook, and Teams
- Excellent written and verbal communication skills
- Ability to work independently while managing multiple priorities
- Preferred: Experience with self-funded health plans and healthcare TPA environments
- Preferred: Knowledge of Blue Cross Blue Shield processes and standards
- Preferred: Experience with Javelina or similar claims administration systems
- Preferred: Understanding of provider network tiering and implementation testing
- Must satisfy employment eligibility verification through E-Verify
Benefits
Comp & perks- Website LinkedIn All Job Openings 51 - 200 employees 💼 Consulting ⚖️ Legal 🛡️ Insurance Consulting
- Legal
- Insurance Cobalt Benefits Group, LLC (DBA: Blue Benefit Administrators, CBA Blue & EBPA) is a full service Third Party Administrator (TPA) that specializes in the customization, marketing, and operation of self-funded employee benefit plans. With over 30 years of experience and a team of over 195 employees, CBG provides a wide array of products and services including self-funded medical and dental plans, Flexible Spending Accounts, Health Reimbursement Arrangements, and COBRA management. CBG aims to assist employers in building custom benefit plans while managing costs and ensuring compliance with regulations.