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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical and solution-oriented skills in supporting sustainability projects and data-driven ESG management solutions. Proficient in preparing knowledge documents and presentations while optimizing internal processes and contributing to strategic initiatives.
Highest-signal resume keywords
Sustainability ManagementData AnalysisCustomer SupportGerman Language SkillsEnglish Language Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data PreparationQuality AssuranceAI-Supported Data AnalysisSustainability StandardsReporting Frameworks
Soft Skills
Independent Working StyleStructured ApproachProactive AttitudeTeam PlayerAnalytical Mindset
Tools & Technologies
Digital ToolsKnowledge BaseChatbot Support
Industry Keywords
Sustainability ProjectsESG ManagementCustomer Success
About the role
Key responsibilities & impact- Support customer projects through data preparation and integration
- Conduct plausibility checks and quality assurance for sustainability analysis results
- Prepare and create internal and external knowledge documents, blog articles, presentations, and reports
- Support and further develop Service Level 1 and 2, including the knowledge base and chatbot support
- Contribute to the further development of the software, particularly AI-supported data analysis and result validation
- Support the optimization of internal processes
- Actively contribute to strategic initiatives aimed at achieving the company’s goals
- Support customers in implementing sustainability projects and data-driven, scalable ESG management solutions
Requirements
What you’ll need- Currently studying business administration, economics, environmental or sustainability management, or a comparable field
- Your degree program requires a mandatory internship
- Independent, structured, and proactive working style with a strong sense of responsibility
- Strong team player with a solution-oriented and analytical mindset
- Technical affinity and an interest in digital tools
- Initial experience in customer support, customer success, or a comparable service-oriented role is preferred
- Enthusiasm for sustainability topics
- Basic understanding of sustainability standards and reporting frameworks is desirable
- Excellent German language skills
- Fluent written and spoken English
Benefits
Comp & perks- Hybrid work and flexibility, with the option to work remotely or from our offices in Munich or Berlin
- Comprehensive onboarding
- Regular feedback sessions
- Training for personal and professional development
- Excellent equipment, tech stack, and processes
- Fair and competitive salary package
- Team events
- Multicultural and interdisciplinary team
- Offset of your personal carbon footprint
