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Director, Commerce Strategy – Client Partnerships
Code3. Serve as the senior strategic advisor to key clients across Amazon, Walmart, Target, Instacart, other marketplaces and retail media networks, Meta, Google, TikTok, and additional paid media channels .
About the role
Key responsibilities & impact- Serve as the senior strategic advisor to key clients across Amazon, Walmart, Target, Instacart, other marketplaces and retail media networks, Meta, Google, TikTok, and additional paid media channels
- Lead integrated commerce strategies connecting retail readiness, marketplace operations, paid media, organic search visibility, and creative performance
- Develop and present marketplace growth plans, annual strategies, media recommendations, retail event plans, and executive business reviews
- Guide clients on Vendor Central and Seller Central best practices, catalog management, merchandising, promotions, content strategy, and inventory considerations
- Partner with commerce, media, and creative teams to optimize PDPs, Brand Stores, A+ Content, and creative assets
- Oversee retail readiness initiatives including PDP audits, SEO and keyword strategy, ratings and reviews management, assortment strategy, and conversion optimization
- Advise clients on deals, coupons, Prime Day, seasonal planning, and other marketplace growth opportunities
- Align organic marketplace performance with paid retail media investments
- Translate client feedback into actionable next steps
- Collaborate with Finance and Practice leaders on resourcing, pricing, profitability, and SOW management
- Define cross-functional expectations and needs to drive successful client outcomes
- Lead teams responsible for activation, commerce strategy, and creative execution
- Monitor marketplace trends, search visibility, competitive activity, and category dynamics
- Evaluate retail media, marketplace sales, and conversion performance using dashboards, reporting tools, and commerce analytics platforms
- Identify portfolio growth opportunities through marketplace support, media investment, content optimization, and integrated channel strategies
- Deliver strategic insights and forward-looking commerce recommendations to senior client stakeholders
Requirements
What you’ll need- 7+ years of experience in digital commerce, retail media, and marketplace strategy across Amazon, Walmart, Target, Instacart, and other retail ecosystems
- Deep expertise in Amazon Vendor Central and/or Seller Central, including catalog management, retail readiness, merchandising, and promotional strategy
- Strong understanding of PDP optimization, marketplace SEO, A+ Content, Brand Stores, ratings and reviews strategy, and conversion-focused content best practices
- Experience managing deals, coupons, Prime Day strategy, tentpole retail activations, and promotional planning across marketplaces
- Expertise in retail media and paid media platforms including Amazon Ads, Walmart Connect, Roundel, Google, Meta, TikTok, and other commerce media channels
- Strong understanding of how creative, content, retail operations, and media work together to influence marketplace growth
- Experience with commerce analytics and measurement solutions used for forecasting, performance evaluation, media planning, and business strategy
- Proven leadership managing complex client relationships, integrated commerce strategies, and cross-functional teams
- Strong executive presence with the ability to communicate marketplace insights and performance findings clearly and strategically
- All candidates who receive an offer must successfully complete a background check
Benefits
Comp & perks- Remote-first workplace designed to support flexibility and connection
- Comprehensive medical, dental, and vision benefits
- Generous retirement program
- Thoughtful parental leave and return-to-work program
- Flexible Time Off
- Sabbatical opportunities
- Paid holidays
- Quarterly Company “Recharge” Days
- Holiday closure in December
- Ongoing learning and development opportunities
- Transparent DEIB practices
- Bonus based on company and client success