Professional Services Engineer

CodeRoad

. Review existing client packages and identify equivalent offerings within updated product structures .

Posted 11/12/2026contractRemoteJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in software implementation and technical application support, with a strong focus on systems configuration and client onboarding. Proficient in managing multiple deployments and package migrations while ensuring adherence to quality standards.

Highest-signal resume keywords

Software ImplementationHTML, CSS, JavaScriptMySQL/SQL QueriesAgile/Scrum Delivery PracticesTechnical Application Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software ImplementationSystems ConfigurationHTMLCSSJavaScriptMySQLSQL QueriesHTTP/HTTPSRESTFTP

Soft Skills

Structured Problem-SolvingPersonal AccountabilityCollaboration

Tools & Technologies

JiraVirtual MachinesSecure VPN Connections

Industry Keywords

Client OnboardingPackage MigrationDeployment WorkflowsIntegration RunbooksQuality Standards

Tech Stack

Tools & technologies

DNSJavaScriptMySQLSQL

About the role

Key responsibilities & impact

Review existing client packages and identify equivalent offerings within updated product structures
Execute package transitions while maintaining appropriate features, services, and configurations
Configure, set up, and launch new client accounts, platforms, and websites
Perform product setup, package updates, account configurations, and validation activities
Validate configurations and troubleshoot implementation issues
Ensure changes meet established quality standards
Author and maintain technical specifications, deployment workflows, integration runbooks, package migration procedures, and client onboarding guides
Coordinate with internal teams, engineering stakeholders, and client-facing teams
Resolve deployment and package-transition issues in a timely manner

Requirements

What you’ll need

1+ years of practical experience in software implementation, technical application support, systems configuration, or related technical operations
Solid working knowledge of HTML, CSS, JavaScript
Knowledge of relational databases, including MySQL/SQL queries
Knowledge of HTTP/HTTPS, REST, FTP, and DNS
Hands-on exposure to basic server configuration, virtual machines (VMs), and secure VPN connections
Familiarity with Agile/Scrum delivery practices
Familiarity with ticketing workflows such as Jira
High level of personal accountability and structured problem-solving skills
Ability to manage multiple ongoing deployments, package migrations, and configuration tasks concurrently
Fluent English proficiency, verbal and written
Ability to collaborate with North American clients and engineering teams aligned to US East/West Coast time zones

Benefits

Comp & perks

USA Contractor / 100% Remote
Competitive Pay (USD)
Holidays Off & Paid Time Off
Health insurance assistance program
Opportunity to work with high-growth US-based companies and cutting-edge tech stacks
Agentic AI tools and training
Coursera Enterprise
Studio practice labs
High-touch onboarding
Transparent leadership communication
Community recognition
Psychological safety
Continuous multi-project pipeline